Great comms, relatively quick shipping. No complaints.

The taste of the water comes out really good

No just said it would not work. Didn’t offer things that would make it work. I think I figured it out.

Travis was super helpful and provided all the information I needed to resolve my issue. Much appreciated.

Awesome customer service. Totally blown away by their quick response and ability to solve my issue! Will be a customer for life! Huge shout out to Travis B over at Grayl customer service

The answer I received to my question was clear and concise. Thank you!

Thank you for your prompt response and assistance

Super helpful, info helped me decide and purchase, perfect timing too, prompt, thank you so so much !

EXCELLENT ASSISTANCE WHICH RESOLVED A PRODUCTION DEFECT IN THE BOTTLE

I discovered an issue with my new ultrapress leaking between the outer cup and the seal while on a backpacking trip, which was a bit of bummer. That said, I loved the ease of being able to use the ultrapress frequently without pulling out my larger water filter. When I got home, I contacted customer service to explain the problem and they warrantied the ultrapress without issue. They’ve definitely earned my business for life.

appreciate you guys.

Great products and fantastic customer service!

Stellar Customer service, prompt and efficient responses

Bought the 24oz GeoPress and was very easy to travel with through Europe and used it to drink from public water fountains. Additionally, this company has positively outstanding Customer service, thank You Grayl for the great products and service!

Love it

Got home before the porch pirates could get this delivery.

Always stoked on my new grayl gear

Traveled with my GeoPress throughout Uganda and drank water everywhere we went. No problems. It's going on every trip with me now.

Grayl earned my respect from my very first order. My repeat business speaks for itself.

overall, a great experience, very communicative, quick shipping, and amazing products!