The chair I ordered was exactly as I'd hoped. And, the service and prompt delivery were better than I had hoped.

I like this ottoman; it fits perfectly in my small entry space. Color is muted, but reflects the photo. Super firm, which suits me. Customer service was awesome: they helped me out on shipping and the representative was top notch.

we love our new chair and industry west’s speedy service and shipping.

I ordered two sets of chairs which arrived quickly and assembled. Their quality and style is exactly what I was looking for. This was such a huge relief after dealing with quality and shipping issues from a different furniture company. The London chairs are for my dining table and are gorgeous. I also got a set of Linus chairs for our office and they are stylish, comfy, and sturdy. I will definitely look to industry west for more furniture in the future.

The quality and size of the table is exactly what we expected. It arrived on time. The delivery was good after a couple of phone calls.

The product quality is great and customer service was helpful via Facebook . I took one star off because the color of the product in person looks somewhat different than in the photo on the site. I took another star off because the site said the product was in stock but their definition of “in stock” doesn’t actually mean they have it ready to ship. It took a month to be shipped.

Sent your commercial team our shoot images from Little Leon I’n Tampa flordia!

I like them a lot and I think the quality is good, only that 2 of them the back legs are not aligned or straight, as they are a little to the left side, I did not realize immediately and did not make a complaint, but now that I know it is something that really bothers me, I hope you can see it in the photos

great

Ordering was a breeze and the shipping was fast.

Quality items and a wonderful shopping experience!

High quality products

Arrived faster than anticipated!

Love Industry West! Fast easy to work with. Even when received my 2 chairs there was a small rip on one of chair pads. I took pic emailed to them they immediately sent new chair pad! Super happy 😄 with this company!!!!

The actual color is much lighter than the website photos and has a slight pink hue to it. I kept it as I hoped it would darken over time. However, I just noticed that this is filled with tiny styrofoam balls that are starting to fall out of the pouf. This is not worth the price tag.

Easy to order online and quick shipping!!

Great service when I called with questions! Order arrived quickly. And we love our new kitchen stools!

Order came promptly. Comfortable cute chair. I would order again from Industry West.

Our stools arrived promptly and in good condition.

Very Professional, Prompt delivery . Exceptional customer service. People actually return calls and emails quickly. Very good customer resolution. A little pricey but they stand behind their products. I had a slightly damaged chair and they quickly offered a replacement or deeper reduction in price if I chose to keep it. All and all I would order from them again.