Order was shipped about a week after being placed, which was longer than expected, but arrived not long after that.

Dear Steelcase India Team, Thank you for reaching out and asking for feedback on my recent purchase. I purchased the Think Chair (Order No. #IN10216) on 24/03/2026, and overall, I’m quite satisfied with the product. The build quality and comfort are in line with expectations, and it has definitely improved my seating experience. However, I noticed that the price of the same chair has recently dropped from ₹54,975 to ₹51,310. This was a bit disappointing, as the reduction happened shortly after my purchase, resulting in a price difference of ₹3,665. Given this, I would request you to kindly consider a price adjustment, refund of the difference, or any goodwill gesture such as store credit. It would really enhance my overall experience with Steelcase. As for the rating, I would currently rate the product 4 out of 5. The rating would have been even higher if not for the recent price drop. Looking forward to your response. Best regards, Vimal Kumar

Steelcase Leap: It's not just a chair. It’s a par excellence biomechanical tool. I don’t usually write reviews for furniture, but this chair deserves one. . . especially because I initially thought it was overpriced. I’m a Pediatrician and Neonatologist (specialist for newborn babies) and spend long hours in my OPD. . . examining children, typing continuously, and sitting in awkward positions between patients. So ergonomics is not optional for me. . . it’s essential. What sets this chair apart is not just comfort, but intelligence in design. It does not impose a fixed “ideal posture. ” Instead, it adapts to the way one actually works. The backrest responds to spinal movement, the seat depth accommodates variation in positioning, and the armrests support without constraining. It acknowledges a simple truth. . . that real-world work involves constant micro-movements, not static perfection. From a clinical standpoint, this distinction is critical. Most chairs are supportive only when you sit correctly. The Leap continues to support you even when you lean, turn, or shift. . . which, in a busy OPD setting, is inevitable. Over the past few weeks, I have noticed a meaningful shift: 1. Reduced end-of-day fatigue 2. Greater ease in maintaining neutral alignment 3. Less subconscious adjustment during work It is important to mention that this is not a plug-and-play solution. The chair rewards proper setup. . . seat height, lumbar positioning, recline tension. . . all need thoughtful calibration. But once dialed in, it becomes an extension of your working posture rather than an external support. In a profession where long hours of sitting are unavoidable, the value of such a tool becomes evident quickly. In a nutshell, The Steelcase Leap is not simply a chair. . . it's a long-term investment in spinal health, functional comfort, and sustainable clinical practice. It does not ask you to sit perfectly. It supports you as you work. . . as you are.

Very comfortable chair and good delivery

nice

Good service

非常可愛 讓房間質感提升

背もたれを戻したときに、ネチャネチャとした音がなります。これは正常なのでしょうか？

展示空間的小姐介紹的很仔細

カスタマイズ仕様でクーポンが使えればよかったのですが、今回は標準仕様で頼んだので、影響はありませんでした。子供向けの Gesture があるとなお良いです。

返品中…非常に固くてお尻が痛い…

ご対応ありがとうございました。

10年以上使用していた椅子からLeap に買い替えました。 次の10年はこの椅子と共にするつもりです

For the price its not very fancy. The pictures looks nicer. Instead of a hunk of plastic arms why not something shiny per the pictures. Bum still wants to slip off the chair encouraging slouching. Otherwise, good.

Above average product, lumbar support is good, the delivery was sub par.

初代を購入してから20年以上、腰痛がひどい時もこの椅子に助けられてきました。2台目はヘッドレストも付いてますます快適です。 ショールームでの体験も満足でした。購入検討されている方は是非。

ショールームに行った際に担当してくれたスタッフの説明が程よく、またこちらの聞きたいことに対して的確な説明を頂き非常に納得感のある買い物ができた。背面に沿った座り心地は唯一無二だと思います。

Good Quality

Worst customer care. Not understanding anything that we report. No escalation option and no direct phone number to call

shipping is on time. installation is also on time