My Saeco Pico Barista served me faithfully for five years, but I began searching for a machine with a carafe option about a year ago. When I saw the listing for this machine I couldn't believe my good luck, as the price was far lower than even a refurbished 4400. I messaged to confirm what "open box" constituted, and the team answered that and my other questions quickly. When my package arrived, it was exactly as described. The machine itself is straightforward to operate, and we're enjoying exploring the various drink options and fine-tuning our profiles. I opted for the Philips because the brew group is identical to the Saeco that had proved so reliable and easy to maintain in my old machine. I am also enjoying the fact that the milk carafe and so many other components are dishwasher safe. Thanks, Home Coffee Solutions, for an excellent customer experience and for the lovely coffees we're enjoying each morning.

Coffee was great tasting and good value. Only issue is with the courier company. Purolator is not a reliable courier. Would recommend using a more trusted courier in future.

Great coffee and service! Would purchase again.

Good service, fair price.

Ontime Delivery & Quick response from the team. Very satisfied with the purchase.

Ordering was easy. I was purchasing an open box machine and had a bit of concern. It arrived in mint condition, with some serious packaging. I made a call to customer service regarding shipping. They were pleasant and helpful. I liked the idea of supporting a small company. I would recommend them and look forward to doing business with them again.

Perfect

Great

Good

Great product！

Very good

absolutely perfect delivered safe and well packaged. Would not hesitate to purchase again from this wonderful company

Very much enjoying home cappuccino! The machine works extremely well and produces good quality coffees. It’s a bit of a learning curve but fun. I am the new home barista!.

Didn’t have any issues receiving from Canada.

Arrivé rapidement

This machine is a significant upgrade from my Breville, and WOW, it does not disappoint! I am pulling beautiful shots, and my foam is silky smooth. If making Americanos, expect to wait a couple minutes between each one, to allow the steam boiler to refill and heat up. The black unit is visually stunning - a showstopper on our counter!! Love!!

Happy with online ordering experience - received product as described with good expiry dates and efficient delivery.

Very happy with my online order - with good price, product expiry dates and efficient delivery.

Great Hot chocolate

Great