Great products!!

I really didn't like the AI automated response email I received. The information it told me was rude and incorrect. That started out my customer service experience in a negative light. The human response was quick. Nothing wrong with the person that I interacted with. I didn't receive my full order. I didn't like that my initial offer was a credit on a future purchase and I had to haggle/negotiate to get a partial refund for the item I did not receive. I have been a Hero Arts/Spellbinders customer for many years and the whole thing just makes me feel kind of sad.

Love Hero Arts! Their products are very well made and beautiful!

This recent card kit is so cute. I can create the most adorable feel bett soon cards. The cardstock included is in a beautiful array of color.

I love all of your products. . . been using them for years! Thank you!

This whole set is so cute. You get so much stuff. It got me sign up for the subscription! I wish the “soup there it is” die read a bit better. The “it” isn’t high enough. To me, it reads “soup there is it” but still totally worth it for the whole kit!

I love Hero Arts products. Good quality and great prices. Thank you!

I have found Hero Arts products are high quality and exactly as described. I love these items!

great

Outstanding Value. I have many monthly kits but returned to Hero Arts just this month. I am astounded at the amazing value for the WHOLE studio. I am so happy with this purchase and excited to be back making with a tried and true company! I have already made 2 cards with the kit and sketched out several more. I highly recommend this as an option for anyone! A 100 percent for sure winner!

Dies are great

I still haven’t received my package and am being told to just wait.

Interesting December 2025 Kit… Ready to create with it… 👍🏾💜😍🤩

I bought a kit and was automatically signed up for a monthly kit club I had no intention of being in. I was charged for a kit I didn't want and when I asked customer service to cancel it and refund me I was told they would look into it. They never did. They sent me the kit anyway. And these kits are not cheap. It wouldn't be so bad if it was something I would use but this kit is so not my style. Just a waste of money. Very disappointing.

I’m delighted with the quality of Hero Arts products. I especially love their card kits—they’re well-thought-out, fun to use, and always inspiring. I also took advantage of their Black Friday sales, which made it even better to try more of their products. So far, I haven’t had any issues with shipping or my orders, and everything has arrived as expected. I’m happy to support a small business that consistently delivers high-quality, creative products. 💙

I received the order much quicker than I expected. Everything was nicely packaged and arrived in good shape. They got it all into an envelope that fit in the mailbox so that was great

Love Hero Arts! Haven't been a card-maker for long, but I do love all that Hero has to offer.

Everything was great. Low prices lots of choices fast shipping.

Items were delayed, but did arrive before the second date. They were gifts for card makers and they loved them!

I love the bird stamps and the butterfly layering set. I always love new stencils.