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Didn't get it.
i would love to review but i haven't received my order.
So far I am liking everything I have bought from GRAYL so far.
Quick response and very helpful!
I made a mistake with my address on the order. I emailed the customer service. Within a half hour my address was corrected. Great service.
Yes, I am happy with the results , and thank you.
I have not heard back from customer service regarding my grayl getting stuck
Works good when you order the right one the first one I ordered was titanium but I have one I use it as a backup
GRAYL was AWESOME! Had some issues with a cap and they sent a replacement immediately without question. This product was a life saver in Bangladesh where everything you drink is questionable.
Have not received my order and you’re asking me to review the product? Whoa. Maybe wait until your customer has received the item? Then send a nice message …. Hope you’re enjoying, please share your experience… All I have is anticipation for an item that I don’t have yet.
Easy order and good shipping
great filter
Great stuff
Gave me the same information I already had and kind of felt like it was dismissed. I get that there may not be much you can do but it felt like absolutely nothing and I still dont have my package.
Fast shipping,fantastic product,couldnt as for more
Perfect!
On the French coffee press This is a good product no doubt but please if you sell something with a lot of loose parts include the pouch. Now I have to order the pouch and paid more shipping
Very prompt and helpful in sending a replacement when we had a faulty filter.
reply was prompt. I was obviously hoping for a solution.
Great product used it for a week in Alaska. I screwed up when I ordered and their customer service was great to work with.





| Stars | Count |
|---|---|
| 5 | 11809 |
| 4 | 1021 |
| 3 | 195 |
| 2 | 93 |
| 1 | 195 |
| Total | 13313 |