Ask Ben Character
ask
ben
All brandsHow it works
Homepage
Brands
grayl-com

Explore

  • Brands A-Z

Company

  • How it works
  • About Yotpo
Ben
By
    Ben
    By

    Explore

    • Brands A-Z

    Company

    • How it works
    • About Yotpo

      Site reviews

      How we present the reviews
      Anonymous user
      Shannon T.🇺🇸
      1 out of 5 stars

      Contacted customer service a few

      Contacted customer service a few days ago to inquire about a replacement part. So far, I’ve received an automated response, this survey, and a sales email. But no answer to my question.

      FEB 24, 2026
      Anonymous user
      Gary B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Answers were quick

      Answers were quick

      FEB 24, 2026
      Anonymous user
      Raymond C.🇺🇸
      5 out of 5 stars

      Quick response

      Quick response

      FEB 24, 2026
      Anonymous user
      Russell C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Yes, thank you very much

      Yes, thank you very much for the timely reply.

      FEB 24, 2026
      Anonymous user
      Susan U.🇺🇸
      Verified Buyer
      5 out of 5 stars

      The pouch attaches to the

      The pouch attaches to the sling perfectly. The only thing I’d wished I had done is get the large pouch vs the medium one. More protein bars and snacks would fit in there along with my phone and even a small 1st aid kit. Really great product!!! Highly recommend.

      FEB 24, 2026
      Anonymous user
      Ken N.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Good quality product. I’ll put

      Good quality product. I’ll put it through the test in spring

      FEB 23, 2026
      Anonymous user
      Mark M.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Quick response and quick shipping.

      Quick response and quick shipping.

      FEB 23, 2026
      Anonymous user
      NORMAN L.🇺🇸
      5 out of 5 stars

      No problems so far

      No problems so far

      FEB 22, 2026
      Anonymous user
      Joe E.🇺🇸
      Verified Buyer
      5 out of 5 stars

      6 Stars!! Best company we

      6 Stars!! Best company we ever dealt with and will only buy there products!

      FEB 22, 2026
      Anonymous user
      Alex M.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Excellent product and a company

      Excellent product and a company that cares about quality and constantly improving.

      FEB 20, 2026
      Anonymous user
      Mike🇺🇸
      5 out of 5 stars

      Travis answered my questions. Ready

      Travis answered my questions. Ready for hikes!

      FEB 19, 2026
      Anonymous user
      Steven H.🇺🇸
      5 out of 5 stars

      Fast and professional help with

      Fast and professional help with old product.

      FEB 18, 2026
      Anonymous user
      Shanna S.🇺🇸
      Verified Buyer
      5 out of 5 stars

      My only small discontentment was,

      My only small discontentment was, I have asked a few questions to customer service and have received very brief “standard” responses that were far from a personalized response to personalized (non-standard) requests. Even if the answers are standard, a little time and customer service goes a long way to relationship with the brand. That being said I love the products and understood the responses. They just could have been delivered better

      FEB 17, 2026
      Anonymous user
      Allan D.🇺🇸
      Verified Buyer
      5 out of 5 stars

      YOU FOLKS ARE ALWAYS FRIENDLY,

      YOU FOLKS ARE ALWAYS FRIENDLY, HELPFUL AND CONSIDERATE. YOUR PRODUCTS, WARRANTIES AND SERVICE ARE FIRST RATE.

      FEB 17, 2026
      Anonymous user
      Art W.🇺🇸
      Verified Buyer
      2 out of 5 stars

      I asked a serious question

      I asked a serious question about $200+ purchase and received a flippant, partial response.

      FEB 17, 2026
      Anonymous user
      GSB🇺🇸
      Verified Buyer
      5 out of 5 stars

      Travis B. is the person

      Travis B. is the person that I communicated with and he provided FAST information whenever I asked a question. The website was informative for the technology in the device. I just have to see if the product lives up to all that it says it does.

      FEB 17, 2026
      Anonymous user
      Scott H.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Easy answer. Quick reply.

      Easy answer. Quick reply.

      FEB 17, 2026
      Anonymous user
      Travis P.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Arrived early and was packaged

      Arrived early and was packaged nicely

      FEB 17, 2026
      Anonymous user
      Joseph A.🇺🇸
      Verified Buyer
      5 out of 5 stars

      I love the Grayl company,

      I love the Grayl company, very innovative and high quality.

      FEB 16, 2026
      Anonymous user
      Joyce L.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Very quick to respond and

      Very quick to respond and to assist! thanks!

      FEB 16, 2026
      12345

      More brands you might like

      http://www.solostove.com brand image
      sports & outdoors

      http://www.solostove.com

      View brand|Shop brand
      Rating
      4.9
      Total Reviews
      249.4K
      https://www.golfbox.com.au brand image
      sports & outdoors

      https://www.golfbox.com.au

      View brand|Shop brand
      Rating
      4.9
      Total Reviews
      241.8K
      Castore US brand image
      sports & outdoors

      Castore US

      View brand|Shop brand
      Rating
      4.9
      Total Reviews
      121.8K
      GRAYL logo

      GRAYL

      sports & outdoors
      4.8
      |
      13,313
      Visit online store
      GRAYL logo

      GRAYL

      sports & outdoors
      4.8
      |
      13,313
      Visit online store
      4.8
      4.8 out of 5 stars
      Based on 13313 reviews
      5
      11809
      4
      1021
      3
      195
      2
      93
      1
      195
      Ratings distribution data table
      StarsCount
      511809
      41021
      3195
      293
      1195
      Total13313