I will be buying more products from grayl.

Highly recommend ultrapress bottle - has been used whilst travelling in South America. Confident in its function and have had no issues. Customer service team have been excellent with replacing a faulty product over the holiday season.

My review is in the video. A longer shock cord should be added to the retention sleeve for a more positive locking system.

Have used this on multiple fly in Canadian fishing trips! Everyone in my group now has one! We never leave home without it! By far the best product and only product we now use!

On time delivery

Bonjour, non impeccable, rien à dire très réactif

customer care is excellent

Bought the 24 oz geopress. Shipped very quickly. But heavy for backpacking, but terrific for travel when weight is less of a concern and you want to be safe with drinking water. Two things I would love - a clearer fill mark so it is easy to spot where to fill to (I always end up having to search) and finally a see through side so u can see where your water is down to. All in all a solid product that could benefit from a couple of small upgrades.

Travis was great at managing expectations through a challenging delay that was no fault of Grayl!

im satisfied w the remedy

Must have!!

Answered my question quickly and clearly.

I had a slightly deformed press tube and customer service immediately shipped out a new one to me. I love this filter and really appreciate the quick customer service solution.

My interaction with CS was fast and accurate. I received my V2 titanium tops for both items that were suppose to have them included. Just like CS said I would.

No. I have not heard back from anyone on my message. Brian

Whether you're an overlander, a frequent traveler, or just someone who appreciates gear that lasts a lifetime, this collection is a great investment. It’s a complete, adaptable system that has replaced almost all my other travel bags. The Mission Tote is by far one of the best bags I've owned.

Perfect

No, the CR - Mr. Travis Barczak I worked with was argumentative and was as far from empathetic as possible. I unsubscribed from Grayl communications, will no longer do business with Grayl and will communicate my experience with all who ask. This interaction was via email, feel free to review.

Very helpful and courteous response!

Amazing Product!! We are so thankful got the Grayl!!! We took it with us on a 3 week trip and used it at hotels to filter the water. It saved us a lot of $ and gave us a cleaner water to drink than continually drinking out of plastic bottles. Thank you so much!!! We will most likely purchase another in the future!! Thank you so much for making a great product!!