I asked a serious question about $200+ purchase and received a flippant, partial response.

Travis B. is the person that I communicated with and he provided FAST information whenever I asked a question. The website was informative for the technology in the device. I just have to see if the product lives up to all that it says it does.

Easy answer. Quick reply.

Arrived early and was packaged nicely

I love the Grayl company, very innovative and high quality.

Very quick to respond and to assist! thanks!

Great size. Excellent quality. Perfect for hikes and backpacking. Thank you!

Shipping and packaging and instructions for use were very well done. I love this product!

Great!!!

I purchased a Grayl for travel. It is excellent and I have peace of mind knowibg that wherever I go I have access to clean high quality drinking water.

Shipping great. Still trying the cup out.

Can’t tell you guys how pleased I was with service on this. My ultrapress came with no one way check valve and rep had two shipped out the very next day with tracking info and everything. Thank you guys for being on the ball with this. Love the product as well, 3rd grayl product and use all of them almost everyday

Customer service is amazing. Order can faster than expected.

Yep!!! In a very awesome way! Thank you for helping me so quickly! Immensely appreciated!

Nice

Get one

Amazing product, used it for three consecutive months during my travels and never once let me down! Support were very reassuring and resolved all my concerns.

I am not getting 24 ounces filtered water out of this product. Please see attached my photos. And please note Max filled line on the side of the bottle I have marked.

Waiting on USPS is painful lol

If you care about quality, this is the brand to go with