Outstanding customer service. Attentive and pleasant to deal with. They want to make sure you’re completely satisfied!

The boots are great, but I thought I paid in full which includes delivery, but I was billed for delivery charges and I misplaced it

Grant Stone always delivers! Even on the issues that I have had, customer service has made things right within an hour of sending a message. Grant Stone truly has the best customer service. While I do still love my Aldens and others, I am a converted Grant Stone fan boy now. The fact they offer a EEE width plus create the uppers to have more room than normal is a god send for someone like me now. I usually have to stick to custom PNW boots like Nicks, Whites, and Franks or go Alden and wait for EEEs. Grant Stone has fixed all of that for me.

Great customer service… great product.

Fabulous Company, Quick Shipping and Suker Packaging. What's not to like.

Excellent quality and tremendous customer service to exchange D width for E. Great selection of different high quality leathers and sole options. Absolutely recommend Grant Stone.

there is only 1 word to describe the quality "Incredible" !

Excellent loafers and customer service

Love working with Grant Stone, very happy to shop with you.

Absolutely stunning. Exceptional fit, quality, and style.

Great communication and timely shipping.

Awesome loafers

Very helpful staff

Thanks for the opportunity to leave feedback. I appreciate Grant Stone’s attention to detail.

Always excellent customer service! Orders ship fast too! Love Grant Stone!

Absolutely love the packing. Great service as I needed to return based on size mismatch.

The shipping was fast and the customer service is excellent.

Nice. I bought 2 pairs

Very good quality boots.

I’ve now purchased two pair of boots for myself and two for my husband. Every single experience that we have had has been exceptional and intentionally solutions oriented. Kim has helped me on multiple occasions from re-ordering shoe trees (crazy delivery issues out of their control, but determined to make it right), to ensuring that I ordered the right color boots for my husband since the one he wanted was out of stock. My experience with Grant Stone overall from customer service to quality of products is unrivaled and both my husband and I are now lifetime supporters of the brand a now advocates to our friends and family.