very good

Great customer service. Easy order placement and returns.

Our contractor said we didn’t have enough material. I was stressing because I didn’t believe we’d get the additional material in time & exactly how much was needed to avoid excess waste. Material was rushed out & Courtney offered suggestions on options to limit waste. Staff very knowledgeable & super easy to work with!!’

Everyone I interacted with was very accommodating, and was always willing to help in any way.

Very pleased with the final look of our Gemstone Project! Compliments from our neighbors. Please send us your address and Insurance provider. requested by our HOA

Customer service was prompt and informative. My credit was posted very quickly upon delivery. Thanks! our house looks great.

I have not received any information regarding my return other than it has been received No mention of reimbursement Sales process and quality no issues

So easy to deal with. Thank you

Easy to install and looks great.

Wonderful support, thank you

Wonderful product. Terrific customer service!

We are very pleased with the Gen Stone product we purchased. All personnel in the marketing/sales to customer service departments have been wonderful to work with. Everyone has been professional, knowledgeable, and followed thru with all aspects of our purchase/return in a timely manner. The return of unused/unneeded panels was very easy and stress free. We have recommended Gen Stone to our family and friends.

👍

you are the best great product and ez to work with

Great service

I received one of the panels cracked this was due to a pallet jack. The response team from Genstone was great. All I had to do was send some pictures in of the damage and within a few days I was shipped out another panel. Very impressive.

Thank you for taking the time to reach out. It’s nice to hear from a real live human and not a BOT. looking forward to working with you. Excellent communication.

Fantastic customer service highly recommend using Genstone

Everything went smoothly. No complaints.

Great support team! Answered all my questions, ordered product for me, fast shipping, fast return label for the samples I ordered. Pleasure to do business with!