Site reviews
very good
very good
very good
very good
Great job!
Great customer service. Easy order placement and returns.
Great job!
Great customer service. Easy order placement and returns.
Saved the day!
Our contractor said we didn’t have enough material. I was stressing because I didn’t believe we’d get the additional material in time & exactly how much was needed to avoid excess waste. Material was rushed out & Courtney offered suggestions on options to limit waste. Staff very knowledgeable & super easy to work with!!’
Saved the day!
Our contractor said we didn’t have enough material. I was stressing because I didn’t believe we’d get the additional material in time & exactly how much was needed to avoid excess waste. Material was rushed out & Courtney offered suggestions on options to limit waste. Staff very knowledgeable & super easy to work with!!’
Always Willing to Accommodate
Everyone I interacted with was very accommodating, and was always willing to help in any way.
Always Willing to Accommodate
Everyone I interacted with was very accommodating, and was always willing to help in any way.
Trudy M Roepe
Very pleased with the final look of our Gemstone Project! Compliments from our neighbors. Please send us your address and Insurance provider. requested by our HOA
Trudy M Roepe
Very pleased with the final look of our Gemstone Project! Compliments from our neighbors. Please send us your address and Insurance provider. requested by our HOA
Useful support in returning extra material
Customer service was prompt and informative. My credit was posted very quickly upon delivery. Thanks! our house looks great.
Useful support in returning extra material
Customer service was prompt and informative. My credit was posted very quickly upon delivery. Thanks! our house looks great.
I have not received any
I have not received any information regarding my return other than it has been received No mention of reimbursement Sales process and quality no issues
I have not received any
I have not received any information regarding my return other than it has been received No mention of reimbursement Sales process and quality no issues
Great Service
So easy to deal with. Thank you
Great Service
So easy to deal with. Thank you
Easy to install and looks
Easy to install and looks great.
Easy to install and looks
Easy to install and looks great.
Wonderful support, thank you
Wonderful support, thank you
Wonderful support, thank you
Wonderful support, thank you
Wonderful product. Terrific customer service!
Wonderful product. Terrific customer service!
Wonderful product. Terrific customer service!
Wonderful product. Terrific customer service!
We are very pleased with
We are very pleased with the Gen Stone product we purchased. All personnel in the marketing/sales to customer service departments have been wonderful to work with. Everyone has been professional, knowledgeable, and followed thru with all aspects of our purchase/return in a timely manner. The return of unused/unneeded panels was very easy and stress free. We have recommended Gen Stone to our family and friends.
We are very pleased with
We are very pleased with the Gen Stone product we purchased. All personnel in the marketing/sales to customer service departments have been wonderful to work with. Everyone has been professional, knowledgeable, and followed thru with all aspects of our purchase/return in a timely manner. The return of unused/unneeded panels was very easy and stress free. We have recommended Gen Stone to our family and friends.
Great product
👍
Great product
👍
you are the best great
you are the best great product and ez to work with
you are the best great
you are the best great product and ez to work with
Great service
Great service
Great service
Great service
Quick response
I received one of the panels cracked this was due to a pallet jack. The response team from Genstone was great. All I had to do was send some pictures in of the damage and within a few days I was shipped out another panel. Very impressive.
Quick response
I received one of the panels cracked this was due to a pallet jack. The response team from Genstone was great. All I had to do was send some pictures in of the damage and within a few days I was shipped out another panel. Very impressive.
Excellent customer service
Thank you for taking the time to reach out. It’s nice to hear from a real live human and not a BOT. looking forward to working with you. Excellent communication.
Excellent customer service
Thank you for taking the time to reach out. It’s nice to hear from a real live human and not a BOT. looking forward to working with you. Excellent communication.
Fantastic
Fantastic customer service highly recommend using Genstone
Fantastic
Fantastic customer service highly recommend using Genstone
Awesome
Everything went smoothly. No complaints.
Awesome
Everything went smoothly. No complaints.
Pleasure to do business with!
Great support team! Answered all my questions, ordered product for me, fast shipping, fast return label for the samples I ordered. Pleasure to do business with!
Pleasure to do business with!
Great support team! Answered all my questions, ordered product for me, fast shipping, fast return label for the samples I ordered. Pleasure to do business with!



