Delivered promptly

Ok, I was expecting an aerosol spray, with a DWR like scotchguard. This is not, it is a pump spray, and it is a milky white liquid. It does not soak in quickly but beads on the surface. I guess it a wax suspension, like Nikwax. Time will tell if it is effective.

Returned. Too small. Still awaiting refund.

Shipped within time slot … overall really pleased

Great service from Ecco. Good communication, prompt delivery and a lovely pair of shoes. Great quality.

Wrong boot shipped originally and dropped into store to have them changed. This design is too tight for the same size.

All smooth. Will do t again.

Efficient and very straightforward. Ecco's sizing is consistent soI'm happy to purchase online.

Shipping has improved greatly recently (early 2026) with on-time deelivry and frequent updates by email, and a good web site.

Delivered as expected and product was better than anticipated

Bit slow on delivery but other than that very goid

Disappointingly narrow and not the standard I have been used to. Returned.

Intuitive website. Prompt delivery.

Great product

Took a little while to arrive but the item was well packed and safely delivered

Delivery rather slow but worth the wait.

Generally good, but very badly let down by Evri who left the parcel on somebody else's doorstep without even attempting to deliver to us

Service is excellent, have returned shoes in the past which were quickly replaced. Turnaround from online order to delivery is very fast. Quality & look of shoes ——have sneakers, shoes & sandals & am very happy with all aspects of them. So pleased I began buying ECCO five years ago.

Despite sizing these shoes exactly as I have at present they didn’t fit and I’ve had to return them. I await the Credit!

The trainers took 2 weeks to arrive, the tracking was not reliable.