Shipping & delivery is always faultless

The staff member who served me made me feel important, helped me with my choice and she was professional. Love Francesca

Great friendly service

The conservation charm is a timely and personal reminder of our fauna and many other at risk animals and trees

Easy ordering, just took longer than expected to receive. I'll allow 2 weeks for them to arrive next time I order anything again.

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Excellent customer service, & very prompt delivery. Always beautifully packaged

The service is amazing - very quick response via the messenger option and a quick resolution to my problem as well. 5⭐️

Picked up at the gorgeous Melbourne central store. Lots of stock available there

My bracelet and charm was delivered within three days after I placed my order and came safely Packaged inside the Fransesca jewellery box which is ideal to keep the bracelet clean and free from dust

Always easy to deal with and amazingly fast. I trust this company and use them most often for gifts. I would like more guidance on size, better pictures or specifications. That would really help.

Happy with my purchase the quality and service is great.

Shop attendants were lovely, the shop in Hobart is nicely laid out and so many beautiful pieces!

Quick delivery

Overall great experience! Fell in love with the jewellery and great customer service

Fabulous, fast delivery

Great to deal with. Kept me informed. delivery on time.

Love the bracelet, great quality

Good quality products and very quick delivery

Purchased in store at Melbourne Central - great staff