Prompt dispatch and delivery, and excellent assistance in arranging the exchanging of sizes. Friendly and helpful shop assistants.

The huggies and hoops I bought are the nicest earrings I have bought

I love walking into Francesca and being greeted with a smile and a hello how are you going. And the customer service in there is absolutely brilliant and helpful

All way receive beautiful items from Francesca xo

Fabulous, great service and all items spot on

Always lovely to deal with

The earrings are gorgeous and fit amazingly

Amazing products great quality

Easy ordering on line. Package arrived on time. Would order again from this company .

I wanted to leave a review so other buyers can be aware how small the jewellery items are ! The earrings I bought are suitable for a child, maybe ? Definitely not my ear lobes and the engraving on my heart bracelet is so feint its just not worth the money or the wait. With saying that I received no tracking etc and was actually worried it was a dodgy purchase site. Not satisfied at all !

Amazing quality and great customer service

Have quite a few Francesca pieces and love them all. My favourite is my etched necklace charm.

Great shipping and packaging.

Always beautiful jewellery

For the most part online shopping is great however the prising of the pictures in the locket can be tricky. I understand it may be small to give the idea of how big it is but it’s not user friendly (for all abilities) and f you zoom in to far to check the placement of your pictures it exits out and you have to start again

Items were shipped really fast and the quality is amazing! Will be purchasing more for sure and recommend them to everyone

Purchased the products I wanted with great service, thank you

Amazing customer service!

Wonderful

Very happy with the service