This is beautifully designed. The Rose quartz is soft in colour and goes nicely with my other Francessca bracelets.

Gorgeous bracelet.

Very easy to use online site, very quick postage time.

I purchased multiple pieces from Francesca Jewellery over an 12 month period and unfortunately every single item has failed in some way. I’ve had earring latches snap off, a stretch bracelet break with beads going everywhere, and both my ETCH necklace and bracelet deteriorate far too quickly. The pendant detached from the necklace, the surface scratched excessively despite normal wear, and the bracelet went from a shiny gold finish to dull and discoloured — to the point I felt embarrassed wearing it. For a brand that presents itself as premium, the quality is extremely disappointing and doesn’t match the price point at all. It feels like you’re paying for branding and packaging rather than durability or craftsmanship. What was most frustrating was being asked to pay $36 + postage just to replace a faulty link — after the product had already failed. Overall, a really disappointing experience. Beautiful packaging, but the jewellery itself does not last.

Experienced really great service in store, super lovely, friendly, and helpful!

After receiving my beautiful order, I noticed an item missing. I followed up with an email. I received a prompt reply from Liz. Nothing was too hard or too big. She was able to accomodate my needs. Amazing Liz, an asset to your company. Professional and efficient.

Lovely people who work in your Armadale store in Melbourne. Providing great friendly service

Great quality

Amazing as always ❤️

If I could give Francesca a hundred stars I would. The best customer service ever

Love the earrings. Just right size.

Excellent service and delivery

Always a great experience with Francesca - from purchase to delivery Thankyou

Always fantastic service, & fast delivery

Very disappointed

My go to lockers for all milestone gifts even for mine!!! They are so beautiful and we'll presented !

I was gifted an etch bracelet for my first Mothers Day which had my first son's name and DOB etched on it. I expected the process to have my second son's name and DOB added to it to be painful and had put it off for six months, but Francesca's team made it so easy and such a nice customer service experience. Phoebe and Liz were helpful and friendly, and my bracelet is back on my wrist with both sons names and DOBs looking great.

Wonderful service! Great quick shipping and your jewels arrive packaged beautifully

Fabulous as always from purchase to delivery Thankyou

Excellent very helpful and friendly.