Good service in store

So much spam and the unsubscribe link doesn’t work. Poor shopping experience for what I paid. Would not shop with them again.

Amazing customer service in store even though they were extremely busy. The wonderful girl who served me was great, so helpful. Store was so well presented.

no issues with shipping and store staff were approachable, kind and helpful

I love shopping with Francesca. The jewellery is beautiful, the customer service is great and the way everything is packaged makes the jewellery look a million dollars.

I love the jewellery, the quality is outstanding. I absolutely love that it is handmade in Tasmania. This jewellery will be my go to from now on for special gifts for family and friends.

a very helpful staff member selected the navy blue bracelet for me and it was exactly what i was looking for, excellent value for money. Thanks.

The online process was very easy and straightforward, however, when I went it store it was next level amazing! Super friendly, professional staff who really know the products and a stunning environment to explore everything in person. Nothing was too hard. I can't wait to go back.

Always a great experience

The team at the Melbourne Central store were absolutely lovely and a pleasure to deal with.

Great overall experience

I can't stop shopping at Francesca! All of the pieces are so beautifully designed and comfortable to wear.

Very helpful

Very good service and very quick delivery

Amazing service and very quick, especially at a peak busy time of year!

Very prompt service and beautiful pieces of jewellery

Always a beautiful store to visit and everyone is so friendly and helpful.

Easy to shop online and delivered in time for Christmas

Amazing helpful and friendly staff in Hobart even when under the pump with a shop full of customers. Well done over the Xmas period.

Shipping was very prompt, even over the Christmas period