Following much research on wood burning ovens, we decided on the Fontana Forni brand and Mangiafuoco model. It's right sized for our family and friends. Pete Ludlow was super friendly and helpful, answering all our questions and offering advice on our ultimate decision. Fontana advertised the saputo stones (a must for the best pizza crust) and cover as part of the deal - a great fillip for the price. The oven arrived palletized, crated, and wrapped & the first inkling that this was a professional company with a quality reputation. My recommendation: watch the videos for assembly of the cart and placement of the oven. The fit-up on the cart was true and the hardware threaded easily + all parts were in the boxes and bags. The oven is heavy and we followed the suggestion for a team of 4 to lift and place the oven. Again, we followed the video on building a fire and it will take 40 or so minutes coming to temperature if done right. Another recommendation: consider what accessories you'll want/need. As in all things cooking, the experience is better with the right tools. We had two small family and friend parties our first weekend to get accustomed to wood cooking (it's FAST at temperature) and are looking forward to many years of use and experimenting with different dough recipes and proofing techniques. All in all, 100% satisfied with the Fontana experience! Buon appetito.

We love the oven, we have owned it for 8 years, however as of late the stones inside cracked. We went to purchase new ones to find out that the stones are no longer made for our oven now on top of the cost of the stone, I need to find someone that will cut them. Another little thing is make a taller stand. When you cook pizza’s a month is not a problem, when you cook 20-22 a weekend, back starts to hurt.

The service is first rate, and the people are very helpful. A great company

I contacted your company to get advise on extending the chimney on my Tascao. Even though you do not supply the components Pete was super helpful in steering me in the right direction. I contacted him 3 times and each time his response was helpful and rapid. A great job on his part. Thanks Larry

Great post purchase communication. Can tell Fontana really cares about their customers.

Pete was so helpful and guided me through the process of many questions for us to purchase our Made in Italy, Fontana Fiore Napoli Pizza Oven. The Brick color stands out and looks great! It's in full action and we love it! The team was great! Pete, thank you again for answering all my questions and assistance with our purchase. You are the best representation for Fontana Fiore Pizza Oven's. Thank you and will connect again in the future.

Service is superb. I love making awesome pizza. So much better local restaurants and frozen varieties.

Quick and on point response.

Good service

Considering they are a global company in uncertain times regarding trade, Pete handled a misunderstanding about inventory quickly and with clarity. I look forward to receiving my new Gusto oven!

I love your videos and can hardly wait to cook a pizza in one of your ovens. My cart is backed up and we are waiting for delivery. I hope the tariffs aren’t the reason for the delay. I’ve been in the pizza business since 1965 and cooked pizza in many different ovens. Can’t wait to try something new.

Fast shipping, and exactly what I needed.

Shipped great ordered Sunday had it by Wednesday

From the moment they picked up the phone they knew everything courteous patient gone better. I recommend Fontana forni

Everyone at Fontana Forni has been such a pleasure to work with. Great customer service.

Fontana knows what there talking about when u have questions the best company I’ve dealt with

Experience was great with the parts being shipped quickly with no problems

Very smooth transaction and delivered to my backyard on their trolley.

The Fontana Firenze oven has been nothing short of phenomenal—truly above and beyond all expectations. From the very first use, it was clear that this oven was built with precision, care, and a commitment to quality. I’ve used it to make everything from classic pizzas to traditional Lebanese meat pies, zaatar pies, and cheese pies. Every bake has been exceptional—crispy on the outside, soft on the inside, and bursting with flavor thanks to the even heat distribution and consistent performance. But what has truly set this experience apart is the customer service—specifically, the outstanding support from Pete. From day one, Pete has gone out of his way to make sure that every question I had was answered thoroughly and promptly. When I received the wrong outdoor cover size for my oven, Pete personally ensured that the correct one was sent out immediately. He didn’t stop there—he also took it upon himself to communicate directly with the distributor on my behalf to guarantee everything was handled correctly. His level of care and commitment is rare these days, and it made a lasting impression. There are truly no words to express how accommodating and thoughtful Pete has been. This is what I call superb customer support—and Pete exemplifies it in every way. The Fontana Firenze oven is an incredible product, and the people behind it make it even better. I wholeheartedly recommend both the oven and the company.

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