We LOVE our new FloBed mattress and topper! Not only is it comfy and supportive, but the concept of being able to replace components of it as needed in the future, rather than the whole thing, is a brilliant concept and really puts it over the top for us! We had a 10 year old PranaSleep Wahe Talalay Latex mattress that literally disintegrated over a couple of months AND it was 3 months past its warranty period so we had to replace the WHOLE thing. (Note: We paid $10k for it back then). We were sleeping terribly on our old mattress and figured out when we slept better on vacation at an AirBnB that it was in fact our mattress that was the problem. We were agonizing over what to pick that wouldn’t break the bank, or our backs. , and that hopefully we wouldn’t have to replace any time soon. After doing copious amounts of online searching and using ChatGPT to help us we came across FloBeds. WOW!!! What a fantastic bit of luck that was for us. Your Goldilock Guarantee is equally brilliant, particularly for the purchase of something like this online that we hadn’t been able to “experience” in a showroom. We’ve told all of our friends, family members and neighbors about it and we are sending many folks your way to check out FloBeds. Thank you for being such a wonderful, caring, helpful family business! And best of all, thank you for giving us our sound sleep back once again! Amy C

All my interactions with customer service were superb. They care about customer satisfaction and were very responsive to my questions.

I hoped the Flo Bed mattress would help my lower back pain. It has not. It is too firm. It seems comfortable when I first lie down on it, but when I wake in the morning I am in pain. I had high hopes that the mattress would help, but I am a few thousand dollars poorer and still in pain, My next plan is to seek out a different company that makes a comfortable bed topper. Depressing.

Service is impeccable and shipping is fast!

Great customer service. Always friendly and helpful

Our bed was ordered and delivered within a week and a half and surprisingly it was easy and fun to assemble. My husband's side was designed for firm and mine for soft; however mine needed one step softer. I sent an email to Dewey requesting a couple of the sections be swapped for plush which he replied to with a new order. There was no cost and my new pieces showed up in a couple of days. Very happy with our purchase and with the service we experienced.

This is the best mattress I’ve ever owned! The customer service is impeccable. If you love sleeping on clouds, this is your new bed. Buyers beware of other mattress companies who sell Dunlop mattress for a cheaper price. Read everything on FloBeds website - it’s true, Dunlop latex is the Dollar General version of latex. Talalay latex is far superior to Dunlop latex and thank goodness FloBeds figured this out a long time ago! Thank you FloBeds for the best nights sleep in years!

Excellent service. No issues and great communication.

Happy with all over experience.

Great! Thank you so much!

At 72, with serious health issues, I hurt. Sleepless nights due to pressure on my body and generalized pain have just been a part of life. Over the past year, I have tried 4 other mattresses, all top of the line; none helped. I spoke with a friend about it on the phone, and he recommended FloBeds. I almost didn’t order due to price and worries about assembling the components. After thinking hard, I took the risk. Assembling was a touch challenging. . (I am an old lady, you know) but I got through it without much difficulty. Only 2 nights later, I am sleeping very, very well. The pain I was feeling from pressure is no longer a part of my nights. Comfort…. oh yes! Support…couldn’t be better! No other bed has given me what this FloBed mattress does, which is a good, supportive, pain free night. It works so nicely with my adjustable base (no big lump at the fold when I raise the head of the bed). For some reason I don’t slide down to the bottom of the bed like I did with other mattresses. There is some special magic in FloBed mattresses, and I am blessed to have discovered it!

I requested a special order sized to fit our window seat in our family game room. It's a comfy place to curl up with a good book or watch others as they play video games. Our 2 cats especially enjoy sitting and sunning themselves in the afternoon. You can see RB lounging on the latex pillow in the window seat. As a bonus, the latex mattress serves as a most convenient kids bed for our grandson and nephew when they stay over and adults are in our guest rooms. On more than one occasion more book reading has turned into an afternoon nap. I can't Flo Beds enough for their many products that I bought over the past few years. Our king, guest queen and custom XL twin mattress and beds. Plus pillows and another mattress stored under the twin bed for that extra family visitor sleeping on the floor.

Shipping is amazing and simple. And to put your bed together is made so simple everything is written out exactly how you set up your bed at the shop (if your able to make the trip to fort bragg go it really is helpful and such a friendly staff)

Excellent communication with real people who did not try to upsell me. My old flo bed lasted 21 years and I was happy to duplicate it again.

I will be calling Flobeds for ALL my future bedding needs. They are a one-stop-shopping when it comes to bedding.

This is our second 100% latex mattress with a short (bad) stint on a coil+latex in between. We truly couldn’t be more pleased with our Flobed. I spent many hours every many months reviewing and comparing the latex bed market and while I admit was a little anxious about ordering online sight unseen, both my husband and I are four the first time in decades sleeping well again. Great system, love the swappable layers (we’ve had to make no changes in the 3 weeks we’ve had it). No - like none - offgassing or smells. We slept on it hours later with no smells coming off it. Good for your body, better for the planet, what’s not to love. Thank you Flobeds 💞

We had questions about our current latex mattresses. Our concerns were heard and recommendations were given. The staff knew their stuff and we were impressed.

Great experience all the way around, no hassles, full attention to detail, smooth transaction. . . . well beyond what is expected! Thank you!

This is Gary’s wife. I ordered this bed because I sleep so poorly. I still sleep poorly but I do sleep for longer periods of time and hurt a lot less!! I’m recovering from arthritis and this bed has helped so much!! My allergies are also a lot better and that’s a relief after so many decades!! Best bed ever!! I’ll miss it on vacation. ;(

The customer service representatives were all helpful and took the stress out of the decisions we had to make.