Site reviews
Earrings
I purchased birthstone earrings yesterday and they arrived today beautiful package and a fab bag to put them in super fast delivery and earrings are fab will be making another few purchases
Earrings
I purchased birthstone earrings yesterday and they arrived today beautiful package and a fab bag to put them in super fast delivery and earrings are fab will be making another few purchases
excellent service
Katie in the swords store helped me on the phone could not have done more for me ye are lucky to have her :)
excellent service
Katie in the swords store helped me on the phone could not have done more for me ye are lucky to have her :)
Antonia
We had pleasure to meet Antonia yesterday in Dundrum Fields shop.She was so kind and so helpful giving us answers to all our questions. Is been a while looking for the best gift and she helped us to decide it.Great service beautiful watches.
Antonia
We had pleasure to meet Antonia yesterday in Dundrum Fields shop.She was so kind and so helpful giving us answers to all our questions. Is been a while looking for the best gift and she helped us to decide it.Great service beautiful watches.
Jenny excellent customer care skills limerick
I was in Fields in The Cresent Shopping centre today in Limerick. The lady who served me was called Jenny. I was having difficulty with One for all vouchers trying to access them as I wanted to purchase an item. I cannot recommend her enough. She was extremely professional, understanding and patient. Jenny"s has outstanding customer care skills. She was a lovely lady. Thanks for all your help. Regards, Ann-Marie.
Jenny excellent customer care skills limerick
I was in Fields in The Cresent Shopping centre today in Limerick. The lady who served me was called Jenny. I was having difficulty with One for all vouchers trying to access them as I wanted to purchase an item. I cannot recommend her enough. She was extremely professional, understanding and patient. Jenny"s has outstanding customer care skills. She was a lovely lady. Thanks for all your help. Regards, Ann-Marie.
Poor service
Returned a piece of jewellery instore. Member of staff was inexperienced and unhelpful. Assured me I could spend the gift voucher online, the voucher cannot be used online which i discovered when going to checkout. Its frustrating to say the least that I could not get a refund on a piece of expensive jewellery and could only get a gift card. I will never buy instore again. Way more customer rights purchasing online.
Poor service
Returned a piece of jewellery instore. Member of staff was inexperienced and unhelpful. Assured me I could spend the gift voucher online, the voucher cannot be used online which i discovered when going to checkout. Its frustrating to say the least that I could not get a refund on a piece of expensive jewellery and could only get a gift card. I will never buy instore again. Way more customer rights purchasing online.
Beautiful merchandise and amazing staff
I was in the Dundrum store looking to exchange my wedding ring for a smaller size. I was met by Antonia who went above and beyond to ensure that I had the perfect size as well as ensuring all would be ready in time for the big day. Couldn't commend her enough for her customer service and the hammered platinum ring I purchased is also stunning. Can't wait to see it on the day. Thanks again, Antonia
Beautiful merchandise and amazing staff
I was in the Dundrum store looking to exchange my wedding ring for a smaller size. I was met by Antonia who went above and beyond to ensure that I had the perfect size as well as ensuring all would be ready in time for the big day. Couldn't commend her enough for her customer service and the hammered platinum ring I purchased is also stunning. Can't wait to see it on the day. Thanks again, Antonia
Fields Kilkenny
I bought my 2nd MK watch Staff named Meenu, served as very well . She is very nice . Thanx , Mina
Fields Kilkenny
I bought my 2nd MK watch Staff named Meenu, served as very well . She is very nice . Thanx , Mina
Antonia was so helpful, I'll definitely be back to Fields!
Antonia helped me choose a watch for my partner's birthday and was just beyond helpful making it a really lovely experience. She was knowledgeable in everything and took the time to inform me and give her advice. Beautifully gift-wrapped too. She definitely made it a memorable experience to shop here! (Fileds Dundrum)
Antonia was so helpful, I'll definitely be back to Fields!
Antonia helped me choose a watch for my partner's birthday and was just beyond helpful making it a really lovely experience. She was knowledgeable in everything and took the time to inform me and give her advice. Beautifully gift-wrapped too. She definitely made it a memorable experience to shop here! (Fileds Dundrum)
Engagement ring
Just wanted to thank Margaret for helping me to pick out the perfect engagement ring. She was great to deal with.
Engagement ring
Just wanted to thank Margaret for helping me to pick out the perfect engagement ring. She was great to deal with.
Wedding rings
Had a fantastic experience with fields. Margaret was amazing. We were delighted with our rings. Thank you.
Wedding rings
Had a fantastic experience with fields. Margaret was amazing. We were delighted with our rings. Thank you.
Most helpful
Excellent service with consultant Antonia. Very helpful in assisting me in choosing a special birthday gift. Would definitely shop here again
Most helpful
Excellent service with consultant Antonia. Very helpful in assisting me in choosing a special birthday gift. Would definitely shop here again
Friendly, Tentative
I had a great experience in the Henry St. Fields store. Antonia was very friendly and tentative picking an opal ring - getting my ring fitting correct and showing all styles available and with getting a set of earrings. Setting up an account was so simple, swift and offers good discounts. Cleaning of my products was also explained. I was delighted leaving the store.
Friendly, Tentative
I had a great experience in the Henry St. Fields store. Antonia was very friendly and tentative picking an opal ring - getting my ring fitting correct and showing all styles available and with getting a set of earrings. Setting up an account was so simple, swift and offers good discounts. Cleaning of my products was also explained. I was delighted leaving the store.
Top quality customer service
I dropped into the Grafton Street store to ask about having a link removed from an old Seiko watch. The young lady that helped me was very friendly and removed the link in only 2 minutes. I was shocked when she didn’t charge me a fee. Top quality customer service, thank you very much
Top quality customer service
I dropped into the Grafton Street store to ask about having a link removed from an old Seiko watch. The young lady that helped me was very friendly and removed the link in only 2 minutes. I was shocked when she didn’t charge me a fee. Top quality customer service, thank you very much
Horrible customer service and bad quality.
My ring has an issue. The diamond stone fell out and I lost it. I went to Dundrum branch and the lady Valenina was really unprofessional and rude with me . I just wanted to fixed my ring. But she started complaining about it’s my fault. So I took my ring and left. So I’m very disappointed with this quality and customer service. The ring was expensive.
Horrible customer service and bad quality.
My ring has an issue. The diamond stone fell out and I lost it. I went to Dundrum branch and the lady Valenina was really unprofessional and rude with me . I just wanted to fixed my ring. But she started complaining about it’s my fault. So I took my ring and left. So I’m very disappointed with this quality and customer service. The ring was expensive.
Wedding ring
I bought my wedding ring in the Henry st store. The lovely Lily was fabulous to seal with, my size wasn't in stick, Lily insisted on getting the ring from another store. She had it ready for me within 40 minutes, absolute great service. Lily was very professional and its obvious she is great at her job.
Wedding ring
I bought my wedding ring in the Henry st store. The lovely Lily was fabulous to seal with, my size wasn't in stick, Lily insisted on getting the ring from another store. She had it ready for me within 40 minutes, absolute great service. Lily was very professional and its obvious she is great at her job.
Highly recommend
Just recently got my Engagement ring from Fields Jewellers..Couldn't be happier with the ring that was picked by my partner and also with the huge amount of help from the very professional Nicole who was a pleasure to deal with on resizing and making sure it was the perfect ring for me. Thanks again Nicole,You were fantastic.
Highly recommend
Just recently got my Engagement ring from Fields Jewellers..Couldn't be happier with the ring that was picked by my partner and also with the huge amount of help from the very professional Nicole who was a pleasure to deal with on resizing and making sure it was the perfect ring for me. Thanks again Nicole,You were fantastic.
Highly recommend
Recently proposed to my partner. I couldn't recommend Fields Jewellers enough, I dealt with Nicole who was highly professional and accommodating. She was able to use her experience and knowledge to guide me through proposing abroad (France). She was able to recommend a promise ring similar in style whilst we were travelling and had the actual ring ready on time when we returned to Ireland. I would like to personally thank Nicole for all her help through the process. With many thanks and lots of gratitude Tommy Hackett .
Highly recommend
Recently proposed to my partner. I couldn't recommend Fields Jewellers enough, I dealt with Nicole who was highly professional and accommodating. She was able to use her experience and knowledge to guide me through proposing abroad (France). She was able to recommend a promise ring similar in style whilst we were travelling and had the actual ring ready on time when we returned to Ireland. I would like to personally thank Nicole for all her help through the process. With many thanks and lots of gratitude Tommy Hackett .
Still waiting for my refund
Still waiting for my refund
Still waiting for my refund
Still waiting for my refund
Ms
Meenu was delightful to deal with, very helpful, knowledgeable and patient. Would highly recommend. Lovely array of jewellery and gifts
Ms
Meenu was delightful to deal with, very helpful, knowledgeable and patient. Would highly recommend. Lovely array of jewellery and gifts
5 star
5 star
5 star
5 star



