SHIPPING TIME WAS REASONABLE, GREAT NOTIFICATION FOR IT'S PROGRESS. LOVED WEBSITE COMPARISON OF PRODUCTS! SO VERY HELPFUL TO PICKING THE RIGHT BAG. QUALITY OF PRODUCTS GREAT. I BOUGHT A PERSONAL BAG, A CARRY ON BAG, AND A MEDIUM SUITCASE ALL AT SEPARATE TIMES, WITHIN A MONTH. ALL WENT SMOOTHLY!

Easy to purchase with a great discount. Enjoying the bag

The first suitcase I ordered was too big for my travel purposes. I was with in the return period and the agent that I spoke with walked me through the return process. I was refunded my money and bought the size smaller which I was very happy with. Very good customer service and warranty on products!

Travelpro service, shipping, value and quality is exceptional.

Website was easy to use, product arrived within a few days or placing the order. All good all the way around.

Bag is ok. Web site needs a lot of work

Ordering is seamless always, and your warranty process for my P. E. Camo tote the same.

Travelpro customer service has been good, so far. If you need to talk to a live person, just go into the chat and type "agent". This works for me. And if outside the business hours, just leave a message and they will email you back.

High quality.

I'm pleased with my purchase.

I had no problem. They were receptive when I had questions. And the luggage came faster, then I thought it would!

Well made product

Quick delivery and easy website to browse.

Everything was great! I just didn't know that I couldn't pack on both sides of the carry-on and this model is not returnable.

Customer service and Shipping were fine.

Shipped as promised, arrived in perfect condition. Hopefully there is a matching medium check suitcase to match for my next purchase.

So far I have bought a Medium size suitcase, a rolling tote for carry on, and this bag… all for my upcoming trip. I have been very pleased with all these items & cannot wait to try them out !

Perfect! My bag was delivered nearly a week earlier that the estimated date!

In my sales career, I have been through all the trends. Hard sided briefcases to leather carrier satchels to backpacks. After multiple broken straps and torn fabrics and a sore back/shoulder from airport gate to gate adventures, something had to change… I always seen pilots and flight attendants walking carefree through airports with luggage in tow. I have always had TP suitcases but never the roller briefcase. GAMECHANGER! During a recent NYC business pleasure trip combo, my TP zipper failed after 4 years of lots of trips. A trip to Macy’s Time Square, not finding this exact bag and the salesperson attempting to sell me on a $500 replace bag from a different brand. While some of the features were nice, in no way was worth 4x the cost. Replacing my TP $120 roller after 4 years of hard road use and abuse, was a no brainer! Highly recommend this bag for the road warrior sales person, office in a box! It is a must buy!!! Thank you TP for great products like this!

Easy to purchase on line. Shipping was timely and smooth. Website is easy to navigate.