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      Site reviews

      How we present the reviews
      Anonymous user
      Mg🇪🇸
      Verified Buyer
      2 out of 5 stars

      Buena calidas y fácil de montar pero…

      Buena calidas y fácil de montar pero pesima información sobre la fecha de entrega. Me tocó insistir bastante y aparecieron en casa sin avisar

      APR 2, 2024
      Anonymous user
      Raf R.🇳🇱
      Verified Buyer
      4 out of 5 stars

      Good quality chair

      Good quality chair, delivery was very long but correct amd without troubles.

      MAR 29, 2024
      Anonymous user
      Philip F.🇺🇸
      5 out of 5 stars

      I bought Gesture office chair

      Update: So I was able to get in touch with support about my defective chair, and they ask for video proof which I sent and they response in time to give me a replacement without waiting too long. Overall, I still like the chair, very good quality, exactly what I was looking. I waited 8 weeks for my Gesture chair, finally I was disappointed as the product came in inferior. The hydraulic bar is defect, it doesn't hold in position at all. Also the plastic parts of headrest is deformed and doesn't seal each other. I wrote the support in the same day when I receive the product and found above defects, they replied me quickly and ask me to wait for a solution. I will see how soon they can fix the problems and come back to update this review. Overall I like the chair, but it's totally unacceptable for such obvious defects, especially at this price! I doubt if Steelcase has performed any Quality Check on their products?

      MAR 27, 2024
      Anonymous user
      Frank U.🇳🇱
      Verified Buyer
      4 out of 5 stars

      LOVE THE CHAIR!

      LOVE THE CHAIR! I replace my chari which i ought 16 years back exact the same. delivery was a bit slower not well informed that was the only "complaint"

      MAR 27, 2024
      Anonymous user
      Hugo H.🇪🇸
      Verified Buyer
      5 out of 5 stars

      La silla vale su precio

      La silla vale su precio. Si vas a estar más de un tercio del día sentado y valoras tu salud, perfecto. El valor de la silla es el empuje que hace a las lumbares

      MAR 22, 2024
      Anonymous user
      Yolanda R.🇪🇸
      Verified Buyer
      5 out of 5 stars

      Buena calidad y fácil montaje

      Buena calidad y fácil montaje

      MAR 20, 2024
      Anonymous user
      Mauricio🇪🇸
      Verified Buyer
      1 out of 5 stars

      El control de subida y bajada no…

      El control de subida y bajada no acciona el pistón de recien entegada, ya ha venido servicio técnico y no lo ha podido solucionar, a la espera de la solucion

      MAR 18, 2024
      Anonymous user
      Andy P.🇳🇱
      Verified Buyer
      1 out of 5 stars

      I orderer something a month ago and…

      I orderer something a month ago and still has not arrived

      MAR 14, 2024
      Anonymous user
      Leon🇳🇱
      Verified Buyer
      4 out of 5 stars

      Delivery status update not very helpful.

      Delivery took a bit longer due to the holidays, but the company that delivered the chair did a good job. Friendly employees and very helpful.

      FEB 17, 2024
      Anonymous user
      Martin🇪🇸
      Verified Buyer
      5 out of 5 stars

      Muy recomendable

      Fantástica atención al cliente y calidad del producto. Muy recomendable.

      FEB 14, 2024
      Anonymous user
      Marnix G.🇳🇱
      Verified Buyer
      1 out of 5 stars

      Buying a freaking chair of 1. 5k takes…

      Buying a freaking chair of 1. 5k takes ages to receive lol. Whats this?

      FEB 13, 2024
      Anonymous user
      Lopez🇪🇸
      Verified Buyer
      5 out of 5 stars

      Web de fácil manejo

      Web de fácil manejo ; embalaje espectacular ; el montaje de la silla fue muy sencillo ; el único pero es la falta de información desde que se hace el pedido hasta que lo sirven ; tuve que mandar un mail para saber qué pasaba

      JAN 29, 2024
      Anonymous user
      Marius S.🇪🇸
      Verified Buyer
      5 out of 5 stars

      Me han ayudado durante el progreso de…

      Me han ayudado durante el progreso de compra. Aplicando incluso un descuento a posteriori. Muy contento con el servicio!

      JAN 26, 2024
      Anonymous user
      N M.🇳🇱
      Verified Buyer
      5 out of 5 stars

      Very good chair, long delivery time

      Very good chair. The delivery is a bit slow but it wasn’t difficult to get updates. The customer service was helpful. Delivery guys delivered right to the spot that I wanted.

      JAN 25, 2024
      Anonymous user
      Mihai🇺🇸
      4 out of 5 stars

      The chair was broken (they fixed it afterwards)

      Changed the rating from 1 to 4 stars because they fixed the issue, the initial review is below. I like my chair and i would have given it a 5 star review and i appreciate that they fixed the situation but i don't think the experience below is to be fully forgotten either, so i'm leaving it at a 4. Initial review: The chair was broken on arrival. The packaging is horrendous. One leg of the chair was outside the box and another one was broken inside and the chair i received is ultimately unuseable. To add insult to injury, the delivery happened unexpectedly after 4 weeks of radio silence from steelcase. I contacted the customer support a couple of times and received no information whatsoever, and i was called by the transport company the morning it was going to be delivered. This is unacceptable and there is no way to quickly contact steelcase to solve the issue. There is no phone number on their local website and i have to rely on email communication and they do take their time with sending replies.

      JAN 17, 2024
      Anonymous user
      Spooky🇪🇸
      Verified Buyer
      3 out of 5 stars

      Decente

      Llegó pasada la fecha acordada. Pero llegó bien.

      JAN 13, 2024
      Anonymous user
      Stella🇳🇱
      Verified Buyer
      5 out of 5 stars

      Great product and service

      Great delivery service and communication. The shipping company Steelcase contracted communicated in advance for the desired delivery time. The driver arrived on time and was very careful when offloading. The product is easy to assemble and with great quality. Very happy with my purchase.

      JAN 12, 2024
      Anonymous user
      Pablo C.🇪🇸
      Verified Buyer
      1 out of 5 stars

      No te indican nada sobre el envio

      No te indican nada sobre el envio. De repente un dia llega sin saber nada. Y no fue en pocos dias (tardo mas de 2 semanas)

      JAN 9, 2024
      Anonymous user
      Juan T.🇪🇸
      Verified Buyer
      1 out of 5 stars

      Recientemente tuve una experiencia…

      Recientemente tuve una experiencia desafiante con Steelcase. Adquirí una silla valorada en 1100€ que lamentablemente resultó tener defectos de fábrica. Durante casi un año, me vi involucrado en un proceso largo y tedioso de constantes correos electrónicos y llamadas telefónicas, en un esfuerzo por resolver el problema. A pesar de mis intentos demostrables, la compañía decidió no reparar la silla, optando en cambio por reembolsar el importe pagado. Este proceso no solo consumió mucho de mi tiempo y esfuerzo, sino que también fue económicamente exigente. Aunque finalmente decidí comprar la misma silla de Steelcase nuevamente, debido a que el modelo en sí me gusta por su relación calidad/precio y esta nueva unidad parece estar libre de defectos, no puedo pasar por alto el año de esfuerzos continuos y la atención que se requirió para abordar el problema inicial. A pesar de que he adquirido otro producto de Steelcase, siento que es importante compartir mi experiencia para que otros consumidores estén informados y la compañía pueda mejorar su servicio al cliente en el futuro

      JAN 9, 2024
      Anonymous user
      Arnis🇳🇱
      Verified Buyer
      5 out of 5 stars

      Superb product

      Bit long delivery time (stated upfront), but superb product.

      JAN 5, 2024
      12345

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      Ratings distribution data table
      StarsCount
      5133
      442
      320
      218
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      Total241