Honest delivery times and product communication. Expensive products, but quality definitely matches.

I've ordered the Steelcase Gesture chair from this website and all went well. You should not be worried nothing will happen after you've received your order confirmation with the message that there will be no tracking information. In the end, after 2,5 weeks I got a mail by a local courier to plan in a date for my chair to be delivered and all went fine. I do think they should communicate this better with their customers, because this information is only available in small letters on their FAQ page. Also I would recommend that there's more contact options instead of e-mail only.

Very slow delivery.

Quality products for reasonable prices.

Hi The headrest was supplied with wrong screws and it’s impossible to assemble it :(

El servicio de preventa, no fue lo que me esperaría de una firma como esta. No pude ver la silla antes de comprarla aún yendo a la tienda física en Madrid. Fui a ver la silla y me encontré con que no podría verla sin cita por email, la primera vez que me pasa. Deje de indagar para no desmerecer el producto.

Pedí la silla Gesture el 18 marzo y recibí el 26 abril. La silla es cómoda y me gusta mucho.

I received the chair as expected, in 3 weeks. Delivery was good and the chair is amazing. The quality of great, the chair is comfy and seems like will last for a long time. The only downside is the chair I got (Karman) is so light that the included wheels don't roll well when the chair is empty. But that is a 30 euro fix.

I ordered a chair from series 2, and it took more or less a month to arrive but was worth the wait. The chair comes mostly pre assembled, only the big pieces need to connect which is super easy!

Todo correcto

Buen embalaje, entrega el día previsto Supercómoda para mi espalda

Difícil comunicación y seguimiento del pedido.

It comfortable. But materials are not premium. And it has issues with back support. It always on the bottom. And after 2 weeks of use it looks as it was used for years. . . .

La entrega fue todo un caos. Y con todas las tonterias que pasaron ni me han ofrecido alguna indemnización.

Todo perfecto.

Buena calidas y fácil de montar pero pesima información sobre la fecha de entrega. Me tocó insistir bastante y aparecieron en casa sin avisar

Good quality chair, delivery was very long but correct amd without troubles.

Update: So I was able to get in touch with support about my defective chair, and they ask for video proof which I sent and they response in time to give me a replacement without waiting too long. Overall, I still like the chair, very good quality, exactly what I was looking. I waited 8 weeks for my Gesture chair, finally I was disappointed as the product came in inferior. The hydraulic bar is defect, it doesn't hold in position at all. Also the plastic parts of headrest is deformed and doesn't seal each other. I wrote the support in the same day when I receive the product and found above defects, they replied me quickly and ask me to wait for a solution. I will see how soon they can fix the problems and come back to update this review. Overall I like the chair, but it's totally unacceptable for such obvious defects, especially at this price! I doubt if Steelcase has performed any Quality Check on their products?

LOVE THE CHAIR! I replace my chari which i ought 16 years back exact the same. delivery was a bit slower not well informed that was the only "complaint"

La silla vale su precio. Si vas a estar más de un tercio del día sentado y valoras tu salud, perfecto. El valor de la silla es el empuje que hace a las lumbares