Whole process from order in to receiving te rug was smoothe.

The rug is beautiful but the corners will not stay flat.

The service was impeccable! Quick shipping also.

Everything was great from ordering to shipping to delivery. Arrived faster than I expected but I was happy with the service at every point.

Helpful and nice sized samples

Best rug ever

Good customer service

Will be a repeat customer and will highly recommend!

Unhappy with how rug was made but feel stuck with your no return policy

Everything was smooth and communication was perfect

I am very pleased with this rug. Love that I could order a custom size for under my round kitchen table. The rug looks lovely in the space. Having the samples and the "see it in your room" option on the website made ordering less stressful. Turn around time on the rug was very reasonable. Will definitely order from Ernesta again.

As noted in the first part of the review, the rugs are not what we ordered.

Great rug and easy to custom order.

Love my carpet and attached backing good quality delivery no problems

Perfect rug. Great shopping experience.

Terrific. Made another purchase.

The rugs were worth the wait!

Beginning with the order, sending multiple emails asking for shippingudates, only to to recieve canned emails that says we’ll get back to you by a certain time. I sure am glad the rug in sale, because it’s paper thin, has creases in it that won’t go away not a good experience at all. Will post my opinion on Instagram and Facebook.

easier than buying a phone. . . thank you!

Great experience, swatches shipped very quickly and once decided the delivery process was seamless.