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Yotpo

Be the marketer you can be

Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
  • Terms of Service
  • Website Terms of Use
  • Security
  • Privacy Policy
  • Cookie Settings
  • Accessibility

Site reviews

Anonymous user
Anca B.🇷🇴
JUL 17, 2025
5 out of 5 stars

Nice

Nice

Anonymous user
Anca B.🇷🇴
5 out of 5 stars

Nice

Nice

JUL 17, 2025
Anonymous user
Swati R.🇩🇪
JUL 16, 2025
5 out of 5 stars

Quick response

Quick response

Anonymous user
Swati R.🇩🇪
5 out of 5 stars

Quick response

Quick response

JUL 16, 2025
Anonymous user
Tim E.🇩🇪
JUL 12, 2025
5 out of 5 stars

Great customer service

Thank you very much for your great customer service! Charlotte was very responsive and friendly. I will recommend ergobaby for sure.

Anonymous user
Tim E.🇩🇪
5 out of 5 stars

Great customer service

Thank you very much for your great customer service! Charlotte was very responsive and friendly. I will recommend ergobaby for sure.

JUL 12, 2025
Anonymous user
Beata L.🇮🇪
JUL 11, 2025
5 out of 5 stars

Great customer service

Great customer service

Anonymous user
Beata L.🇮🇪
5 out of 5 stars

Great customer service

Great customer service

JUL 11, 2025
Anonymous user
Nadège D.🇧🇪
JUL 11, 2025
5 out of 5 stars

Perfect

Perfect

Anonymous user
Nadège D.🇧🇪
5 out of 5 stars

Perfect

Perfect

JUL 11, 2025
Anonymous user
Lois C.🇬🇧
JUL 11, 2025
1 out of 5 stars

Really poor service

The slider straps had started to come away and a replacement was offered provided I cut the straps. It was a gift so I was not the originally purchaser and now Charlotte tells me they can’t assist. Thank goodness I didn’t cut the straps as I wanted to wait u til new received or would have no carrier for several days or as it turn out at all! What terrible service!

Anonymous user
Lois C.🇬🇧
1 out of 5 stars

Really poor service

The slider straps had started to come away and a replacement was offered provided I cut the straps. It was a gift so I was not the originally purchaser and now Charlotte tells me they can’t assist. Thank goodness I didn’t cut the straps as I wanted to wait u til new received or would have no carrier for several days or as it turn out at all! What terrible service!

JUL 11, 2025
Anonymous user
loellmann🇩🇪
JUL 11, 2025
5 out of 5 stars

Gute und schnelle Bearbeitung von

Gute und schnelle Bearbeitung von Anfragen. Sehr gute Ausführung von zugesagten Ersatzteilen

Anonymous user
loellmann🇩🇪
5 out of 5 stars

Gute und schnelle Bearbeitung von

Gute und schnelle Bearbeitung von Anfragen. Sehr gute Ausführung von zugesagten Ersatzteilen

JUL 11, 2025
Anonymous user
gane.katie🇬🇧
JUL 11, 2025
1 out of 5 stars

Baby carrier

I ordered a carrier almost a week ago - communication has been terrible, no notification or delivery date and am yet to receive it! It was a gift for a staff member going on maternity leave leave! Disappointed!

Anonymous user
gane.katie🇬🇧
1 out of 5 stars

Baby carrier

I ordered a carrier almost a week ago - communication has been terrible, no notification or delivery date and am yet to receive it! It was a gift for a staff member going on maternity leave leave! Disappointed!

JUL 11, 2025
Anonymous user
Jenny G.🇸🇪
JUL 10, 2025
5 out of 5 stars

Very helpful

Nice and helpful staff, helped me solve my issue with both the product and the delivery.

Anonymous user
Jenny G.🇸🇪
5 out of 5 stars

Very helpful

Nice and helpful staff, helped me solve my issue with both the product and the delivery.

JUL 10, 2025
Anonymous user
Hayley🇬🇧
JUL 10, 2025
5 out of 5 stars

Very pleased

Charlotte was very helpful and the service was quick.

Anonymous user
Hayley🇬🇧
5 out of 5 stars

Very pleased

Charlotte was very helpful and the service was quick.

JUL 10, 2025
Anonymous user
Lilu🇭🇺
Verified Buyer
JUL 4, 2025
5 out of 5 stars

Excellent customer service!

Excellent customer service from Lola! I received my carrier within only a few days from Germany to Hungary

Anonymous user
Lilu🇭🇺
Verified Buyer
5 out of 5 stars

Excellent customer service!

Excellent customer service from Lola! I received my carrier within only a few days from Germany to Hungary

JUL 4, 2025
Anonymous user
lassana m.🇫🇷
JUL 2, 2025
5 out of 5 stars

Ras

Ras

Anonymous user
lassana m.🇫🇷
5 out of 5 stars

Ras

Ras

JUL 2, 2025
Anonymous user
Heidi O.🇳🇴
Verified Buyer
JUN 30, 2025
5 out of 5 stars

Very fast shipping!

Very fast shipping!

Anonymous user
Heidi O.🇳🇴
Verified Buyer
5 out of 5 stars

Very fast shipping!

Very fast shipping!

JUN 30, 2025
Anonymous user
Abby T.🇩🇪
JUN 30, 2025
5 out of 5 stars

Top

Anna ist super hilfsbereit, nett und zuverlässig! Vielen Dank!

Anonymous user
Abby T.🇩🇪
5 out of 5 stars

Top

Anna ist super hilfsbereit, nett und zuverlässig! Vielen Dank!

JUN 30, 2025
Anonymous user
Carolin H.🇩🇪
JUN 29, 2025
1 out of 5 stars

No support from the support team.

I accidentally ordered two carriers and immediately sent an email to the support team. There is also no return label in the package or printable online. You can simply only return through the support team. After another email and weeks of no reply I escalated the issue with PayPal and finally now got an answer. Let’s see if I can now send one back, now.

Anonymous user
Carolin H.🇩🇪
1 out of 5 stars

No support from the support team.

I accidentally ordered two carriers and immediately sent an email to the support team. There is also no return label in the package or printable online. You can simply only return through the support team. After another email and weeks of no reply I escalated the issue with PayPal and finally now got an answer. Let’s see if I can now send one back, now.

JUN 29, 2025
Anonymous user
Hello🇩🇪
JUN 27, 2025
2 out of 5 stars

No solution for a broken

No solution for a broken product

Anonymous user
Hello🇩🇪
2 out of 5 stars

No solution for a broken

No solution for a broken product

JUN 27, 2025
Anonymous user
D. T.🇩🇪
JUN 26, 2025
5 out of 5 stars

Super Customer Service

Super Customer Service

Anonymous user
D. T.🇩🇪
5 out of 5 stars

Super Customer Service

Super Customer Service

JUN 26, 2025
Anonymous user
Anne O.
Verified Buyer
JUN 25, 2025
1 out of 5 stars

I never recieved my item!

I never recieved my item!

Anonymous user
Anne O.
Verified Buyer
1 out of 5 stars

I never recieved my item!

I never recieved my item!

JUN 25, 2025
Anonymous user
Nertila🇩🇪
JUN 20, 2025
5 out of 5 stars

The best one

The best one

Anonymous user
Nertila🇩🇪
5 out of 5 stars

The best one

The best one

JUN 20, 2025
Anonymous user
Gaëlle R.🇦🇹
Verified Buyer
JUN 20, 2025
5 out of 5 stars

Perfect! Love being able to

Perfect! Love being able to order spare parts :)

Anonymous user
Gaëlle R.🇦🇹
Verified Buyer
5 out of 5 stars

Perfect! Love being able to

Perfect! Love being able to order spare parts :)

JUN 20, 2025
12345

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4.6
4.6 out of 5 stars
Based on 6818 reviews
5
5226
4
973
3
244
Ratings distribution data table
StarsCount
55226
4973
3244
2162
1213
Total6818
2
162
1
213