Shipping was pretty decent - kept in the know via updates. We live in a townhouse complex so it's good to know when things arrive so you can pick them up quickly.

Simple, quick, comfy

easy and good quality

Best

Need a new delivery company as I've read in numerous posts. . . our stuff tooks 2 weeks to arrive and arrived over several deliveries which were untrackable on Canpar's site. . . the bed, cover and pillows are amazing, but, you really need to change your courier service.

Nothing wrong to say about you

Only lose a star because the whole automated shipping experience was not very informative, then trying to get more information out of the chatbot was extremely frustrating.

Good customer service.

Love this medium firm mattress. No joint pain ever.

Tracking on shipping was non existent. Tried ordering from a different location than the address on my card so the order kept getting cancelled. Ordered it from home and it finally went through. Bit of a pain

Order was seamless. Easy to order. Arrived on time. Delivered on promise. I would only mention that customer support is a hassle and thank god i didnt need it. But there are a lot of negative comments on social and online that made me scared after ordering thinking they were a scam or that orders come wrong and all of them complained abt customer support. However in my experience, everythg worked out the way it shld and i had no problem and also customer support sent me many emails to reply on my request and did mang follow ups to check if i received mg order as it should. I personally recommend it

Product is amazing. Shipping was a little less great with canpar. Very lousy tracking and updating on their part.

Shipping was fast and ordering was easy

Thank you!

I am extremely pleased with my Emma mattress. It’s the 3rd in 8 years and by far the best

Shipped quickly!

Just perfect

Emma shipped it, the company who delivered it could have done a better job in the delivery as they left it in the middle of my driveway only half covered. But the mattress is great!

Customer service is helpful they don’t make anymore difficult than they need to be.

Very smooth experience from choosing the product to buying them receiving it. Instructions are clear.