Shipping and service was fine just note you will have to wait 30 days before you can even bring a return to the company's attention. The quality of the pocket springs and the hybrid mattress has been my issue but I'll be able to return that any day now.

Great client service.

good quality products

Good

Very good experience

Good

Shipping was quick arrived on time. I unpackaged myself. Would not recommend to do this solo if you moving it up stairs. Had a gassing smell for a few days. Bed was ready to use within a few hours. I am a heavy person and I did alot of research before getting this mattress. Literally no sinkage my partner sleeps next and doesn't feel me turning or coming off the bed. That's a huge upgrade from my other mattress. I also get up with no headaches or back pain. Hopefully it lasts me for a few years. Love it so far. Also first time getting a bed in a box mattress. Definitely a keeper.

It’s a great mattress, for a great price. I am just a couple weeks in but so far I am very happy with the purchase.

Arrived on time with no issues. Happy with the product and service.

Shipping was quick and it was on expected day, no delay. Not sure about the service yet cause I bought it online without any service involved from my purchase

The shipping was really fast right at my door! My experience was just perfect!

Worth it

Product came way earlier than expected

Great purchase experience, never thought i'd buy a vaccuum sealed mattress before, but the unboxing was quite simple.

Prompt delivery, easy un-pack and very comfortable. Noticed no de-gassing.

It took longer to get to us than was expected

On time delivery and good product

10 sur 10

I really love the mattress. But shipping was not so lovely. . . . The delivery guy never rang the doorbell and left both mattress we ordered in the middle of the alley almost on the sidewalk. . . . 2000$ worth of mattress ! Those are pretty heavy box, so I was left alone to pick them inside. . . Not a good shipping services

I was actually quite surprised that I received my mattress within 3 business days. There's a lot of misinformation online regarding the company being European and made in Mexico. Fact is that all Emma mattresses shipped to Canada are actually manufactured in Canada.