Excellent customer service, warranty replacement for leak easy and fast

Shipping was prompt and very satisfied with the reduced price for a discontinued color.

Logistics were good. Timely delivery. Item as pictured on the website.

Great use of space in my away bag. I have packed socks, underwear and other clothing in the Pack-it. Good quality. I would recommend.

I'm very happy and pleased with the warranty service of Eagle Creek. Both wheels of my - 15 year old - Eagle Creek Warrior LT 22 were broken. I send the two broken wheels to the European Eagle Greek service center (in Germany) and within 10 days I received a new set of wheels. Free of charge. Fantastic. Many thanks.

I must say, your customer service is superb! I originally ordered a 90 L bag by mistake when I wanted a 110 L bag. I contacted customer service and they immediately replied to me and unfortunately the smaller bag was already shipped. I then ordered a larger one and when the smaller one came, I returned it. It was less than a week before I got my refund! I would highly recommend this brand/compnay to anyone!

Excellent online website, excellent shipping - fast and well packaged!

So far….

Great warranty, quality products, and helpful customer service.

Good company

Excellent in every way!

Good service from eagle Creek . Prompt delivery

My bag arrived as and when expected.

I generally like eagle creek equipment and the warranty service has been excellent! Just make sure that what you are buying meets the level of quality (expectations are met) that you are looking for!

Ordering directly from Eagle Creek was smooth and efficient. Shipping was prompt and everything arrived exactly as expected. It may not be “Amazon overnight,” but Amazon has set an unusually high bar. For ordering from a specialty brand, the experience was fast, straightforward, and reliable. I would absolutely order from them again.

Product is beyond excellent!

Great customer service!

I have a rather old (couple decades almost) wheeled carry-on /convertible backpack 21" I am still using. It's canvas with seams still tight and no fraying. The front zip on pocket, however, did go missing on a trip. I highly recommend the brand for durability. Have a question of who to contact if trying to get a replacement piece?

Great product. This is my 4 piece of luggage from eagle creek over 2 1/2 years.

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