Absolutely love all of Dr Dennis gross skin care products. Highly Recommended! I'm a Hugh fan and have referred his products to several different people that have purchased his products. It's excellent to be able to watch the videos they help so much. I can also send the video to a friend request wanting to know what I'm using. Everyone has come back and told me how much they love the products and the video is a big factor in why many have purchased his products for the first time

Please see previous review submitted

I received the wrong package (mix up at FedEx). After calling FedEx and the other company they told me Dr. Dennis Gross is the only one to fix the problem. I called and left a message twice and emailed. They emailed back and said they’d re-ship my order and to expect it in 5-10 days. Over 2 weeks later and nothing. I emailed, tried online chat option and called 20-30 times before finally reaching someone. They seemed to have no idea about my order and ended up refunding me, at least that part was fast.. It’s unfortunate because I was excited to try their product, but they just lost a customer.

I’m obsessed with everything I’ve purchased from DrDG, however when attempting to contact customer service, via phone, email or live chat, I hit a road block.

I have always experienced excellent customer service until recently. Three incidents made we wonder if there is a new system being implemented that needs to get the ‘bugs’ out. First, I called to make a change to my online order before it was processed. I was connected to a voice mail with instructions to leave a message. No one ever returned my call. Second, that order was eventually received but was missing a product. Although I was not charged for the item there was no explanation on the receipt as to why it was not included. Third, when I sent an email asking why the product was missing I was told it was discontinued. Would have been nice to know since I have been using the All in One cleanser for years. But to add insult to injury when I went online the product was still being offered. Rather than take a chance I ordered a different cleanser. BTW - I never received a reply to my online inquiry to explain the confusion. Has the product been discontinued or not? Let’s just say these experiences left me dissatisfied. Donna Miele Cesario

Love everything Dr Gross!

Believe the hype. This is the real deal!

Great products reasonably priced.

Great experience

I got one of the value set, to be precise the one for pore and acne. I noticed that after using the products for 3 days, the acne stopped coming on my face.

I absolutely love Dr. Dennis Gross. I use several different products and my skin loves them all. My skin feels and looks amazing since i started using your product..

I think I was probably as skeptical as anyone about the LED face mask. Did it work? Did I need to spend this much money? Could it possibly do everything it said it could? Umm.. YES. I’m 38. I’ve had 2 people assume I was in my 20s this week. You need to be consistent- and of course it’s part of a regimen of product and healthy living- but WOW. Get it. They do really need to figure out the strap tho- it’s not great. Please make another LED contraption for the décolletage. I’ll be the first to buy!

Shipping was fast

Awaiting delivery!

All the products I have tried have been great. They work.

It was easy to order. No issues with shipping.

Since over 2 yrs of using Dr.Dennis Gross products my skin has looked so much better!!

I would like to know what they have for person who were burned. I was burned at age 5 and now I am 70 years old and I would love to help other people who were burned fix there skin as it gets tighter . Please let me know what you have for this

I am absolutely thrilled with the results I have seen using your products. Delivery is fast and Customer Service is fantastic. I recommend your products to everyone. I had tried so many different products with no results, in a short time my skin was looking good and it gets better every day!

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