Shipping was prompt and packaging good

The item arrived and it's beautiful. The colour is nicer in real life than what it looked like on the website. It feels synthetic but it looks like real wool, it even has the same curl pattern through it. I've vaccuumed it already and there is no shedding and my cats love snoozing on it. And I can wash it if they get it grubby! Im very happy with it and it looks great in my MCM home

Shipping was so fast and the quallity is amazing.

Great service but mat is showing dirt marks very quickly. I should have chosen a mat with a patten on so dirt marks would have been less obvious.

Very happy with the customer service! Our rug came with marks from a printing error and the team were very quick to respond and arranged for a replacement rug to be sent within a few days!

Great service, excellent communication and amazing product .. comes up same after washing and super soft & fluffy

Easy

Easy returns! We swapped our rug and it was so easy to do. Super fast shipping. Would definitely shop with Double again

Great service from double. Item arrived quickly and customer service reply very quickly to any enquiries

This rug is a game changer. I have purchased so many rugs over the years that are ruined by pets and children. Being able to wash and or replace the cover is a brilliant concept. The rug itself looks great, is beautiful and soft and looks great in the space.

After a few failed attempts at finding the perfect rug we’ve finally nailed it! We are even more excited that we can wash it as we have a golden retriever & have steered clear of light coloured rugs for the last 12 years. It’s a perfect size and feels great under foot.

The layered approach to a rug makes so much sense. Easy to put together, very soft for quite a flat woven rug, and the detail of the stitching around the edge is lovely. Great quality.

gr8 communication and service. love my rug

Quick delivery, quality product

Haven’t received rugs yet

Delivery was very late without much communication, but the rug itself was certainly worth the wait. Besides machine washable, very comfortable, good looking. I'll buy a top part of another design soon again.

Love my Double rug. I have it under our dining table and with a messy baby learning to eat solids it is the perfect floor cover that no only looks great but can be easily cleaned.

The fact that the rug is washable automatically got my attention. During winter my fur babies trek mud into the house and having peace of mind that it can be washed takes the stress out. Also it’s soft to stand on as well

Very fast postage, beautiful rug

Really quick post, living in very regional NSW we received our rug within a week. That is good service.