Ordered a couple of samples. By the time the second had arrived I’d bought a rug from another place.

Received 1 rug in mid January, waiting for the second to be delivered. First rug great quality.

Ordered several samples, difficulty to get an idea of how would like in room. Customer service could be better, no follow up.

I ordered three rugs. Received one and had to follow up where the others were. I get a quick reply that there’s an issue and then nothing. Follow up again and learn that delivery is weeks away. Not good enough

Shipping was so quick. Product arrived less than a week after I purchased it (for WA that’s good).

Very happy with my purchase!

Delivered quickly in a robust package. Easy to unwrap & lay out the rug. Very happy with our purchase.

Gorgeous rug but the colour looks completely different to the photo in the website.

Shipping service was prompt and efficient. Perfect experience.

Shipping was fine - took a week . Best to see a colour in the room where you plan to use it .

Excellent service, very reasonable. sonable and great quality

Love my new rug! Perfect size and great to touch

Very fast and responsive

The rug is perfect for the space, obviously high quality, and delivered really quickly. Five stars.

Great customer service and quick delivery. The rug swatches were very helpful.

Great product and customer service. Third purchase from double.

We absolutely love our new rug! With little kids, I wanted something that was washable because they have already destroyed rugs I purchased 2 years ago. A little bit difficult to get the base and top attached but once you got it, it was easy. Can’t wait to get my next one :)

Excellent quality, quick shipping, friendly courier service. The only rug I want to buy

Looks stunning, easy to clean (vacuum/spot cleaning - we haven’t had to wash it yet) As other reviews suggest, you’ll need two people to lay it flat if you’re buying a large rug, but it’s easy enough to get a nice flat rug if you don’t try and do it by yourself.

Great customer service, quick to reply. Return service is super easy (exchanged for another one which suited the space better). Would recommend!