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Awesome company- excellent product
Great
We absolutely love our new mattress. It’s so nice to find a company that makes them like they used to.
Very helpful and supportive
Fantastic quality mattress and customer service. We tried 4 different mattresses before finally finding out about DLX's premier hybrid mattress. We are so impressed with the ability to customize the 2 sides and with the comfort of this mattress compared to a few others we tried.
Our bed (adjustable base split king hybrid) has been set up for less than a week and so far we love it. The customer service has been wonderful with very quick responses to all questions while make the buying decision. We highly recommend DLX!
Seven days from my order to my door, fantastic! I purchased the classic king firm to replace a $4000 mattress that we purchased four years ago and after a year, it felt like an old mattress with no help from warranty services. The quality and workmanship of the DLX mattress is excellent and in some cases better than my old overpriced mattress. We are very happy and we will be buying a second.
Fast shipping. In-home setup option along with a better return option would be appreciated in the future.
Arrived sooner than expected. Customer service took the time to guide me to the best mattress choice for me. Perfect.
Who knew that shopping for a mattress could be so stressful? I think I did more research on this purchase than I have with car purchases but I can safely say I am COMPLETELY satisfied with my purchase and even more satisfied with the customer service I have received from DLX. I now have about 17 nights of sleep on my new LatexLux Hybrid and have never slept better!
Prompt delivery. . thank you ♥️
Hands down, the best customer service! We appreciate the thoughtful feedback and the effort the team put in to making sure we got the perfect mattress and foundation. Truly unmatched support - it was a wonderful experience. Thank you so much.
Love it
Quick shipping, quality service and product.
Easy ordering, quick processing and shipping. None of the weird “off gas” smell. Slept comfortably from day 1!
Excellent customer service. Thank you Jim!
We are happy with our new mattress. We received within a week of identifying our old mattress was the cause of restless sleep, overdue for replacement and ordering. It’s to soon to give it 5 stars since we were expecting it to be firmer (floor hard) and we’re still adjusting.
I’m loving my new mattress. It’s both comfortable and supportive and the ability to switch out the memory foam in the future makes me think I’ll have many years of use with it. Personalized customer service and a fair price, combined with a superior product is rare these days. A BIG thanks to Jim at DLX who helped me so much in the buying process.
We were so well taken care off. Can’t thank you all enough.
We went down the mattress rabbit hole big time and tried out and returned way too many mattresses. In the end the mattress we decided to keep was the DLX premier hybrid in medium. The mattress strikes a wonderful balance between support and pressure relief. We love that we can replace the middle 3” comfort layer down the road rather than buying a whole new mattress. Customer service has been top notch all the way from everyone. They offered to customize to a considerable extent but in the end we decided we just liked the mattress the way it came. We originally purchased a king size and needed to return that for a cal king and the return process for the king was very, very simple. Just buy the premier hybrid and if you don’t like it, they will work with you to tweak the comfort layer.




| Stars | Count |
|---|---|
| 5 | 349 |
| 4 | 34 |
| 3 | 10 |
| 2 | 7 |
| 1 | 3 |
| Total | 403 |