you guys are good merchants

Direct Factory went out of their way to get my oversized part to me. I appreciate the hard work and put of the box thinking. The parts came quick and work and fit great!

Good parts

Great quality product. Very impressed and pleased.

Excellent service and fast shipping!

User friendly website, good prices, shipping was slower than expected.

The diagram of the product description is really vague. It lead me ordered a wrong side of the tail lamp of the vehicle. I wasted my shipping cost. But part was successfully returned finally.

Fast service, good price

Trunk trim clip matched and worked as advertised for 2012 Ford GT500. Hard to find part.

Had trouble receiving a turn signal light for my 2020 ford Superduty, it took longer than usual but Amanda S stayed on top of it and the correct part arrived

👍

Everything was good, except the shipping through the postal service was pretty slow

Just what I needed and the best price I found online. Thanks

Amanda did a great job with assisting me with order clarifications, shipping information and following up quickly on my inquiries. She should be complimented as asset to your organization. The small issue I had was in not realizing that the two different parts ordered were placed together in the box in which the shocks shipped. It wasn’t until I emptied all packaging out to the boxes that each bushing was found in the bottom of each box. Thank you.

Great service! Updated us when the order was behind.

One of the parts received has a manufacturing defect. So far there has been very little response to rectify the matter.

Amazed I could still find Ford/Mercury OE parts for older model 2005 Merc. Small fasteners and screws etc. I needed, you had and great price fast delivery. Will use Direct Factory Parts again.

great product , fit just right, best price, and was shipped out very fast, would purchase other products when needed . thank you .

I had been struggling for some time, including through local Honda Dealerships, to find a reasonable price of a replacement spare tire cover for my Civic Sport. Other sellers' prices were sometimes reasonable, but shipping ended up being more costly than the item itself. DirectFactoryParts had a reasonable price but also charged a reasonable shipping charge. The product arrived well packed within a week. It was OEM and perfect fit. I am very happy with my experience.

I received my order in a timely manner.