I say its okay instead of great because I paid extra for expedited shipping and it still took over a week for it to get shipped and almost 2 weeks for it to arrive. The extra charge for faster shipping should not be an option if it is still going to take several days for processing. This almost cost me a customer.

Was skeptical about price as it was 20-40% less than dealer, even with the costco 15% off, but shipped on time and parts are OEM. Box was little work but parts were safe inside (was metal shielding / skid plates for expedition upgrades) Will deff use in future

The correct part was delivered, when they said it would.

Part arrived within a reasonable time. Was priced better than I could find at local Ford dealers. Company kept me informed on status of order and the part was exactly what I order.

Great

Good transaction.

as ordered

The part I ordered was on backorder, after several fulfillment changes they asked if I wanted to keep waiting. By then I had found the parts elsewhere and told them to cancel the order. A week later they shipped me the parts I told them to cancel.

I supplied them with the make, model, & VIN, but wrong part number. They did send the part requested even though it did not fit my vehicle. Therefore, I sent it back and received a refund promptly when requested.

Great job

Satisfied

No problems with ordering the part I needed and having it delivered to another state. Recommend.

Parts was exactly what I ordered. Came in acouple days. Will purchase parts again.

Great

Was very satisfied with the delivery. I wasn't expecting it that fast thank you.

Shipping got messed up and when I asked for updates didn’t hear anything. Package got to me after being rerouted a bunch

Part was not in stock. They ordered direct from Ford warehouse and shipped right away. Direct Factory Parts always has low prices. They are your Ford Connection. Thank you

They are very cain and help with any questions

It was a pleasure doing business with Gactoey Direct

Parts were correct for the vehicle. Delivery was fast very pleased.