I literally message minutes after placing the order that I didn’t need this part. I received no reply back, no message, nothing. Poor customer service

Part fit as advertised

Motor Sent to Home rather than the ship to address submitted.

Exact OEM replacement part. Emailed and requested a call to confirm part request. Highly recommend.

Have get to get the part I order

I replied to a email asking about canceling this order when I saw your no return policy. A few days later you shipped the part that I can't return. Thanks for that. And please don't reply telling me that this was all my my fault

Part didn't get here

The part arrived in time, and it fit perfectly.

great experience, great personnel to expedite my order, will be my go to parts facility for now on, will be my referral to my friends, Oh!, forgot to mention cheaper pricing on parts.

I purchased some Ford oem parts to get my super duty truck going again. I was happy to find they were in stock and was able to do local pickup to get my project going even sooner than anticipated. Will definitely check for parts here before buying anywhere else. Thanks again.

Customer service was friendly and helpful (Called to confirm parts were in stock before I ordered). Prompt shipping. No issues

Have purchased from them a couple of times and the experience is always positive. Prices for genuine OEM parts are reasonable. They are always prompt to answer questions and ship as soon as possible (though, the USPS now does not scan items until a processing center somewhere). Very happy with the items and services. Thanks.

Vance at Broadway Ford was very helpful. Nice, and knew his parts.

I got my part and it fit perfectly

Fast service and the right part

Shipping took forever but I received the correct part

Quality part

Ordered the part I it was shipped without hesitation, received and installed work perfect. Genuine Ford part. The only drawback was the delay in the part handling from USPS, very inadequate, tracking was good, but 7 days in transit Missouri to Ohio, maybe winter weather delay. Highly recommend Direct Factory Parts, pricing real good.

Everything went well. Parts are the right ones. Thanks, keep up the great work.

Parts were easy to locate in their catalog. Shipped fast.