#F2 Matched my clients ceiling from 2014 exactly. Quality looked just as good as originals. Antique copper looked redder online than in real life, but matches perfectly. Easy, would buy again.

We are pleased with the molding we ordered. It also shipped quickly. I will recommend your company to family and friends.

Always have a great experience

Ive done many projects with decorative ceiling tiles over a ten year period. Quality products, professional staff, always helpful. When my projects where completed i have always been happy with the finished results. Tech support always available, never disappointed

We have concrete ceilings and needed to hide the wires. I love the clean look! It was easy to cut and install. There was plenty of room behind the crown molding for the wires.

Love the responsive customer service. Hate how many automatic emails the system sends out.

We had an issue with trying to pay online, so we called in our order. The phone was answered promptly and by a live person! She was polite and seemed happy to assist us and wanted to deliver the best customer service and she did. I have been a trainer for customer service for years, that is my specialty and she met all my requirements for star service. We placed our order on 2/24 and received notice it will be delivered today! Bravo!

It was difficult to follow the website - how you navigate from getting a quote to ordering a sample. It was easier to speak with a representative.

The popcorn ceiling needed a new look and the angles in the design deserved to be accentuated. This was the perfect combo to pull it all off.

Your customer Service via telephone is great. The only negative comment relates to online ordering of product which requires pay pal or Venmo. Those payment options are flawed. It was extremely difficult to place an order using Venmo. Recommendations would be to use a different payment system where credit cards are accepted. Recognizing that banks charge 3% and cards charge 3% some companies will add a fee of 3% to customers who use a credit card. If the cost is 100 an additional fee of 3% could be added as a separate line item. That 3% can be put in an escrow account and used to pay the bank fees each month while gaining interest. I would have preferred that instead of the difficulty with Venmo. Aside from that. DC tiles has excellent customer service and once we receive our order, it is likely another will be placed. But this time, using a telephone.

Good so far

Great product, fast shipping!

good customer service

We have enjoyed out tiles from previous orders and our experience with customer service was exceptional! Amber helped me with a return and gave me great information regarding my newest purchase. Thank you so much!

Aly is an excellent representative for Decritive Ceiling Tiles. She is knowledgeable and very helpful.

the product looks very nice ,it was a little more difficult then the youtube video shows. our house is old and the walls were not as plumb as they could have been but the end result was waterproof and thats what mattered.

The look is great. Installation was easy and straightforward.

I appreciate the customer service follow-up.

Shipping was super fast, customer service was incredibly helpful. . everyone loves my beings and can't believe they aren't tin!

Hello, we reached out to you last week and spoke to a representative about our restaurant with a large bar that we are thinking about renovating. Your material might be a good fit. The representative said that someone would call us. We have not received a call. Can someone please call me at 440-623-1362? Thank you.