Excellent responsiveness and cooperation.

Just received samples and they look great. Customer service has been great as well.

I call several times. I was given answers immediately, very helpful and friendly. The order was fulfilled promptly.

Decorative Ceiling Tiles customer support has been fantastic! Very responsive, helpful in finding the right amount to order, answered questions quickly, and checked on shipping details for us. We had a great experience and love our ceiling!

Easy process

Unsurpassed customer support!

Follow up service was great and samples arrived fast. Thank you!

Good material delivered quickly.

Fast ship

The project turned out perfect and Aly Ynoa is the consummate professional. She was a great advisor & helped us manage and make crucial decisions throughout the project!! Over 950 sq ft of ceiling tiles were installed!

i got confused during the order process and i realized it when they sent the order confirmation so i emailed customer service and explained what i had done and what i intended to buy. they changed the order for me and shipped the item i wanted. so appreciate that.

Great product, easy installation, and fantastic results I achieved working solo. I'll be buying more tiles soon!

Every aspect of this purchase was AWESOME. The product itself is phenomenal, the communication was on point, and the production and shipping time are unmatched. JOB WELL DONE.

Courteous and knowledgeable.

Fast service and good description.

Ali was personable and knowledgeable. Being in the store previously they have nice selection of products and services.

The texture & color of these shutters are perfect! They are a shockingly light foam-like material; I can literally hold them with just 2 fingers! That surprised me a bit, but the front design is gorgeous & the lightness will make them super easy to install. We’ll see how well they hold up over the years! The only “complaint” I have is the unfinished (but same color) edges exposing the foam-like material. I do wish they were finished with same texture as the front, but in all honesty I do not believe it will be noticeable once installed. I’m just trusting their word on the high-performance materials that make these “last longer” than solid wood or metal. I hope edges don’t get exposed to elements & start breaking down! Also, they had GREAT customer service! They gave same day response with clear details/answers when I reached out to inquire about order status! It wasn’t super fast shipping, but having the expectation that every online order will get delivered like Amazon, within 2 days, is not realistic! I ordered 3 sets of shutters on 4/22/26 & they were delivered on 5/6/26. Excited to install them on the house.

Customer service is helpful, professional, and quick to respond.

Great! Everything always handled with professionalism and quick shipping.

I loved the product.