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Zackery C.🇺🇸
Verified BuyerAnd would be nice if
And would be nice if you had more accessories for the brat like the Grunt
How we present the reviewsAnd would be nice if you had more accessories for the brat like the Grunt
Customer service has been pretty bad thus far, hoping that’ll change. 🤞
Great bike. Trash company that lies and is unprofessional
Falsely advertised and many Californians have been affected by these modified California built bikes. After asking about the concern, the rep slapped on a snippet of the California legal code like I was supposed to research it prior to me buying this bike. To be able to connect the bike with the app and go through the process of unlocking the off road mode and having to waste my time figuring out why the bike was jerking on mode 4 is beyond cruel. Completely insulted by the way they handled this. To top it off the bike came with a wrong battery key and it took days to receive. This was a birthday gift that went completely sideways. I don’t want an apology, I want immediate solutions on how this company will make it right. Telling me that I can get a refund if I get the bike to the warehouse in one piece is not the solution. How can you justify the price if you receive less than what was advertised? Nobody in their right mind will make the effort to disassemble , repackage and ship the bike at their expense.
Arrived in great shape! Easy to follow videos and instructions to assemble. Volcon staff responded rapidly to a few questions and access to owners manual. I was riding in no time.
Great service and direct responses to questions I had from the company.
The shipping was fine just didn't like the bike
Awesome Bike!
Not great not too happy
Order January 17 haven’t received it yet
Excellent company!!!!!!!!!!!!!
No one called
Excellent …. but the box was torn on the side . . probably fedex Bike was not hurt. So thanks Again CEO and team Texas 😃
The shipping was fast and on time plus the box was all intact
A little bit better communication with delivery would be ideal, but other than that, very satisfied with the purchase and the company
...
Good deal
I had questions for sales and service teams and received quick response from nice people!
shipping on time and easy to assemble
Service and shipping couldn’t have been better.
| Stars | Count |
|---|---|
| 5 | 223 |
| 4 | 22 |
| 3 | 16 |
| 2 | 3 |
| 1 | 25 |
| Total | 289 |