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Explore

  • Search
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Company

  • How it works
  • About Yotpo

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  • Blog
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Support

  • Contact Support
  • Help Center
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  • Accessibility Statement
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Site reviews

How we present the reviews
Anonymous user
Adrian P.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
1 out of 5 stars

My order never arrived.

My order never arrived.

MAY 8, 2024
Anonymous user
Randolph M.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
5 out of 5 stars

Excellent experience!

Excellent experience!

MAY 8, 2024
Anonymous user
Crispin S.๐Ÿ‡ฉ๐Ÿ‡ฒ
Verified Buyer
5 out of 5 stars

Good customer service

Good response and help.

MAY 6, 2024
Anonymous user
Jean H.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
3 out of 5 stars

Hot plate knobs

Try using Amazon for your business. They have free shipping to customers. Your shipping was more than the items I ordered

MAY 6, 2024
Anonymous user
Mark C.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
5 out of 5 stars

Great Looking - Quality Build

Great Looking - Quality Build

MAY 5, 2024
Anonymous user
Rochelle D.๐Ÿ‡จ๐Ÿ‡ฆ
Verified Buyer
5 out of 5 stars

Order arrived super fast, customs

Order arrived super fast, customs was no-brainer and it was easy install (electrician and carpenter). Instructions easy to follow, stovetop gives me space and freedom!!

APR 27, 2024
Anonymous user
Rodney B.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
1 out of 5 stars

The knobs are backwards

The knobs are backwards

APR 25, 2024
Anonymous user
Thomas C.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
5 out of 5 stars

Great Better than we dreamed

Great Better than we dreamed about

APR 16, 2024
Anonymous user
SHAILESH S.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
5 out of 5 stars

great product

great product

MAR 14, 2024
Anonymous user
Pascale V.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
5 out of 5 stars

It Looks great. Not installed

It Looks great. Not installed yet

MAR 12, 2024
Anonymous user
sherri d.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
2 out of 5 stars

Shipping costs are rediculous.

I needed to replace the heating elements on both of my portable grills after 3 years. Although I did not think three years was a reasonable time for these premium bar-b-queโ€™s to break down, I did not have a problem with the 71.00/ element. However, the shipping cost of 137.00 for a 2 lb parcel to Hawaii is robbery. I attempted to call the customer service area to see if there was a way to reduce the shipping, but was told to just order on line. That is the way it is done.

FEB 14, 2024
Anonymous user
Jean R.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
5 out of 5 stars

Kenyon customer service has been

Kenyon customer service has been great. First they helped track down my delivery on our new grill. Then they promptly replied when I was searching for a grill cover.

FEB 6, 2024
Anonymous user
Ron S.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
4 out of 5 stars

Kenyon's recommended GFCI for the

Kenyon's recommended GFCI for the 220 volt feed line on vessel would not work. Found one that simply wired on the 14/3 feed on Amazon.

JAN 28, 2024
Anonymous user
Michael F.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
5 out of 5 stars

Awesome support and product.. thank

Awesome support and product.. thank you

JAN 25, 2024
Anonymous user
Julia S.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
5 out of 5 stars

Great product!

Love the simplicity of cooking and CLEANING!

JAN 18, 2024
Anonymous user
Jean R.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
5 out of 5 stars

We had issues with UPS

We had issues with UPS on the delivery. We contacted both UPS and Kenyon. Kenyon was very concerned and kept in contact with us until the grill arrived. We were very pleasantly surprised to receive a utensil set within the next few days.

JAN 14, 2024
Anonymous user
Larry O.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
5 out of 5 stars

Small City Grill is amazing

Small City Grill is amazing product. Heats to high enough temperature to sear steaks. No smoke when grilling and easy clean up. Better than my gas grill.

JAN 8, 2024
Anonymous user
Sean F.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
5 out of 5 stars

gift for my dad he

gift for my dad he loved it. I added a note for some 'freebies' and I really appreciate the koozie and stickers for my dad!

JAN 3, 2024
Anonymous user
Cynthia H.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
5 out of 5 stars

Great

Great

DEC 23, 2023
Anonymous user
Richard H.๐Ÿ‡บ๐Ÿ‡ธ
Verified Buyer
5 out of 5 stars

Support

Needed parts for my 10 year old grill. They were in stock, received them in 3 days and now my grill looks brand new. Great product and customer service

DEC 18, 2023
12345

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Based on 1209 reviews
5
1042
4
73
3
40
Ratings distribution data table
StarsCount
51042
473
340
221
133
Total1209
2
21
1
33