Quick shipping and well packed. Easy to work with.

Several items were on pre-order to be delivered later. Of those that I received, the fit is unpredictable. Sometimes I am a small, sometimes a medium, other times a 6 or 8. I had to make a lot of exchanges at $9. 95 for returns.

Great company. Have always liked their clothing.

Shipping was fairly quick for a pre-order item.

Easy to order, took a while to arrive. Returns were fast and easy using the Happy Returns location. That was nice!

Great products. I typically want one of everything. The fabrics are always high quality.

Shipping was adequate, especially considering the time of year, holidays, etc. Foreign customer service rep was rather officious. Unlike LL Bean or Lands End, she couldn't give me garment measurements other than what was in the size chart online, which had no bearing on how my item actually fit me.

I love shopping with Coldwater Creek. The clothes are always great quality and there is always lots to choose from. There are several ways to shop—in-store, phone and on-line so very convenient. The service I appreciate most is the return/exchange process. So easy and no hassle. I will keep coming back.

Had to wait, but very happy!

I love the fit and quality of CC.

Customer service at Coldwater Creek is wonderful. I recently had to contact CS for 2 reasons. The first is that I received someone else’s order. The lady I spoke to took care of it very quickly. The second reason I had to contact CS was because I had ordered a sweater that was too large. Again, it took maybe five minutes for her to email me a mailing slip to mail the sweater back and reordered the sweater in the size I needed.

Shipping was efficient.

easy returns

Every thing about this purchase was excellent!

I had to return this item in exchange for a smaller size. The return process is very easy.

Love Coldwater Creek Clothing!! I wish they offered free shipping though. All the clothes are made with very nice and durable materials.

Fantastic

Easy Ordering Process

CC failed to notify me the tee was back ordered, and luckily I didn't reorder it when my shipment came without it. It surprised me when an email came that the tee had been delivered. . . right in time for a 2 week vacation. I upped my rating to three stars.

Shipping was good