Great

My go-to for comfortable casuals. I can depend on top quality and consistency in fit.

Coldwater Creek's service department is very professional and helpful. I had a problem with a sweater, and it was promptly taken care of. Shipping is acceptable and the packaging is strong and colorful. Thank you Coldwater Creek!

Coldwater Creek customer service is great. I have had and questions or concerns easily resolved and answered. When I need to return any item or exchanged the process was easy and quickly resolved

Don't like it that I have to pay almost $10 to return something that isn't as pictured. Really makes me think twice about wanting to purchase from Coldwater Creek again. I really used to like your brick and mortar stores.

Love the clothing. Wish free ship or discount was giving more often. I would buy more often

Received the items promptly.

This one took nearly a month to arrive. I thought it was lost. Afeter many phone calls to check on it it finally came through. The package came from Soft Surroundings, not Coldwater Creek. A partner perhaps?

Service was excellent. Shipping to Hawaii was slow. Jacket is nice and stretchy and soft. Color is very nice

Came well packaged in timely manner.

No problems - Love Coldwater Creek - just wish I could afford more it ems.

Very good customer service

packages came one at a time--floral wrappings make them attractive targets for thieves

Had to do a “Happy Return” and it worked well. No complaints.

delivered product

Shipping was as expected

I used Happpy Returns & it was super easy. Took it to UPS & couldn't have been easier to return. Thank you.

Coldwater Creek has beautiful stuff, but shipping is a little slow. They also don’t email you when an item is back in stock - they just charge you and ship it. You don’t get a chance to change your mind.

Arrived in a timely manner

Good quality clothes and I like the fit.