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I haven’t received it.
My jojoba oil opened up by accident and it was replaced with no questions asked
Great !!! I love it!!!
i never received the item and i contacted the seller and there’s no help
Extremely disappointed that Amazon or your company neither one wants to do anything about the shortage of your product, but you charge me the same price not happy and I will not buy anything ever again from you guys
purchased one small bottle of lemon. Received with the cap loose, not broken, and received only 1/2 of the bottle due to leakage. When i asked for help, they wanted pictures? Pictures that would have told them nothing.
I am so glad I came across Squalane oil; you can tell the difference after first use. I have oily/combination ,acne prone skin and this is best oil I have tired so far. Highly recommend!
I love the fact that your product is organic, but I am disappointed that the 4 oz glass bottle sweet almond oil is no longer available and instead I had to get the 8 oz plastic bottle version. Plastic is the worst.
So I ordered seabuckthorn from Amazon from Cliganic store; said it was a 2 ounce bottle but then when I got it, it was only 1 ounce bottle. When I inquired to your customer service, she couldn’t help; she said I had to resolve it with Amazon. I called them and they have to do an ‘investigation’ so now I need to wait at least three days to get any sort of answer let alone be able to use the product that I paid for - which was 2 ounces. In any case, the photo is misleading on Amazon – as it clearly shows a 2 ounce bottle. As the seller is listed as Cliganic, it’s up to the company to change that photo, not Amazon. Frustrated and disappointed to say the least. Otherwise, this is totally misleading to other customers besides myself
Never heard of a company that forced you to SUBSCRIBE to a monthly package before you can order anything! And then you have to CANCEL it. Plus, although the mosquito patches do seem to be effective, they leave an adhesive residue on your clothes that DOES NOT WASH OFF even after spraying with stain remover and laundering!
Amazing experience
After contacting customer service, the reply I received was copied and pasted, irrelevant and with wrong information. The person never took the time to read my message in order to reply appropriately. My exchange never happened. I’m extremely disappointed and I lost trust in the brand because I was informed oxidized oil still good and that is very wrong… very disappointed indeed.
Cliganic offers an exceptional skin care product, with exceptional customer service to match. However, pay close attention to your shopping cart while placing a product order. If your not careful, Cliganic shall place your order on auto ship without your approval.
Don't work unless you use more than one in different place. (you wrist and your ankle. You don't find this out until you bought them. No add i saw had this info. NOT COOL!
I love the oils. Good quality. Got my package in good condition. Bought Rosehip 0il. vitamin E oil , Argan oil and Tamanu oil mixing and using in my small facial scar . So far so good .
I received my product from Amazon. The product itself seems to be fine. However the funnel was left out and I have to no way of getting the oil into the small vial. I reached out to the company and they wouldn't send me one
You sell inventory that is expired Best Buy dates. When customers reach out for customer service, you respond with AI generated responses and don’t bother to even read what the inquiry is. And it takes three days to get an answer. That totally makes no freaking sense whatsoever.
Product is good. Container was defective and majority of product leaked out despite tightening the top several times over a perdiod of time. Contacted Cliganic for resolution and was told to contact Amazon. Contacted Amazon and was told I was outside the return window. Left feedback for the seller (Cliganics) on Amazon website.
I called customer service on Sunday, 7/26/26, at 7:30 am EST regarding kit contents questions. Expecting to leave a voicemail, to my surprise, my call was answered, and the explanation was that they are stoppers. This was extraordinary "excellent quality customer service" to answer on a Sunday, no less at 4:30 am PST. Thank you, Cliganic!!
I purchased Cliganic's Organic Jojoba Oil and initially experienced an issue with the pump dispenser. The pump was defective and leaked oil from the back side during normal use, resulting in wasted product and a mess on my bathroom counter. After discovering the issue, I contacted Cliganic customer support and provided a video demonstrating the defect. While the process took a little time and required some follow-up, I was impressed that the customer service team took my concerns seriously, reviewed the evidence, escalated the matter for further consideration, and ultimately provided a full refund. Throughout the process, the representative remained professional, courteous, and respectful. What stood out to me was that Cliganic was willing to revisit the situation and make things right. No company is perfect, and occasional manufacturing or packaging defects can happen. What matters is how a company responds when they do, and Cliganic ultimately demonstrated that they stand behind their customers. This was my first purchase from Cliganic, and while the experience started with a problem, it ended on a positive note. I appreciate the professionalism shown throughout the process and the willingness to reach a fair resolution. Based on how the matter was handled, I would not hesitate to purchase from Cliganic again and recommend them to family and friends. Highly recommend both the product and the customer service team!



| Stars | Count |
|---|---|
| 5 | 2575 |
| 4 | 103 |
| 3 | 44 |
| 2 | 26 |
| 1 | 58 |
| Total | 2806 |