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      Site reviews

      How we present the reviews
      Anonymous user
      Jenni W.🇬🇧
      Verified Buyer
      5 out of 5 stars

      No issues, but when you

      No issues, but when you select company it changes the delivery address to that place,

      SEP 15, 2025
      Anonymous user
      Chiara V.🇮🇹
      Verified Buyer
      5 out of 5 stars

      Fast and efficient international delivery

      Fast and efficient international delivery (to Italy). Product as described, extremely high quality comb. Really pleased with the purchase!

      SEP 14, 2025
      Anonymous user
      Michelle M.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Great prompt service

      Great prompt service

      SEP 13, 2025
      Anonymous user
      Linda B.🇬🇧
      Verified Buyer
      1 out of 5 stars

      Poor service

      Poor service. Christie’s has gone downhill. Firstly the website was not working and showed our ordered items as being out of stock once reaching the checkout stage. I emailed and received no response, had to chase and eventually telephone to get any action. The Advisor was helpful and offered some discount and sent a payment link via email but the link expired before we had time to make payment and the prices on the invoice differed to the website prices before discount, causing more confusion (apparently a known problem with the website). I then paid via bank transfer and the Advisor (Amanda) asked that I emailed her to confirm payment had been made and she would then immediately inform Accounts so the order could be processed without further delay. I sent her a confirming email which she acknowledged. More than two weeks later the order still had not arrived and zero correspondence from Christies. Telephoned once again and could barely hear the Advisor I spoke to due to her very loud colleagues in the background. She did what she could to help and said they had staff shortages and it appeared the previous Advisor had failed to notify accounts that the order had been paid for, so the order had not even been processed. Now, more than two weeks later I am still waiting for another update and (hopefully) confirmation of dispatch. Christies have inflated their prices whilst dropping their standards. So disappointing. After nearly ten years with Christies we have now had to change suppliers. Christies, you will not continue to survive in this competitive environment without significant improvement in your service. Advisors do try to be helpful but the standard of customer service has dropped dramatically.

      SEP 11, 2025
      Anonymous user
      Peter m.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Delivery was quick, thank you

      Delivery was quick, thank you

      SEP 11, 2025
      Anonymous user
      Desy F.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Good product

      Item arrived well packed and good quality.

      SEP 10, 2025
      Anonymous user
      Sarah O.🇬🇧
      Verified Buyer
      1 out of 5 stars

      My order never arrived

      My order never arrived

      SEP 9, 2025
      Anonymous user
      Gillian G.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Fine

      Fine

      SEP 7, 2025
      Anonymous user
      Katie P.🇬🇧
      Verified Buyer
      5 out of 5 stars

      I bought a brush for

      I bought a brush for my Cavapoo puppy recommended by his groomer. Best thing I did, he loves to be groomed each night before bed. No more matted fur!!

      SEP 5, 2025
      Anonymous user
      Audrey H.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Really happy with the nail

      Really happy with the nail products,

      SEP 5, 2025
      Anonymous user
      Susan A.🇬🇧
      Verified Buyer
      5 out of 5 stars

      As always efficient and so

      As always efficient and so many savings to be had

      SEP 4, 2025
      Anonymous user
      Louise W.🇬🇧
      Verified Buyer
      5 out of 5 stars

      As I said previously

      As I said previously

      SEP 4, 2025
      Anonymous user
      Violet H.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Grooming combs

      Good service easy to find what I wanted products good as described, totally recommend company

      SEP 4, 2025
      Anonymous user
      Pat M.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Exceptional service

      Exceptional service

      SEP 4, 2025
      Anonymous user
      Suzi G.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Absolutely excellent service from Christies

      Absolutely excellent service from Christies Direct! Their communication was friendly and efficient, and delivery was super fast—I was really impressed with how quickly my order arrived. I was also delighted to receive a free student pack, which was such a thoughtful bonus and really appreciated. Everything about my experience with them has been smooth and professional. I’m so pleased and will definitely be ordering again. Highly recommend!

      SEP 2, 2025
      Anonymous user
      Yuk L.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Excellent and delivered on time.

      Excellent and delivered on time.

      SEP 1, 2025
      Anonymous user
      Patricia G.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Great service and super fast

      Great service and super fast delivery!

      AUG 31, 2025
      Anonymous user
      Nicole w.🇳🇱
      Verified Buyer
      1 out of 5 stars

      No service

      No service

      AUG 31, 2025
      Anonymous user
      Jill J.🇬🇧
      Verified Buyer
      5 out of 5 stars

      This was an easy website

      This was an easy website to peruse. Great choices and well described. The order arrived quickly and was very well packed. A pleasure to shop this site, and everything I needed was here. Thank you. Will be back 😊

      AUG 29, 2025
      Anonymous user
      Lisa D.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Customer service is always very

      Customer service is always very good

      AUG 29, 2025
      12345

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      Christies Direct logo

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      Visit online store
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      Christies Direct

      animals & pets
      4.7
      |
      18,147
      Visit online store
      4.7
      4.7 out of 5 stars
      Based on 18147 reviews
      5
      15202
      4
      1593
      3
      669
      2
      294
      1
      389
      Ratings distribution data table
      StarsCount
      515202
      41593
      3669
      2294
      1389
      Total18147