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      Site reviews

      How we present the reviews
      Anonymous user
      Kim B.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Great product choices and very

      Great product choices and very fast delivery

      OCT 9, 2026
      Anonymous user
      Tailwaggers D.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Been using for donkeys years

      Excellent speedy service, have been using this company since the 90s they have never let me down, will carry on using all the time they are competitive

      OCT 5, 2026
      Anonymous user
      Geraldine P.🇬🇧
      Verified Buyer
      5 out of 5 stars

      I was very satisfied with

      I was very satisfied with your service

      SEP 21, 2026
      Anonymous user
      Matt C.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Deborah is brilliant 👏👏👏

      I always buy my equipment with you guys and I am always happy with my purchases however I bought a table last year and the up and down mechanism stopped working. ARRGGGHHH! Big, huge thank you to Deborah who was straight on it. She sent me a replacement part, which worked for a week so I called back and Deborah kindly sent me replacement table and arranged collect of the faulty table. GREAT JOB!!! THANK YOU DEBORAH 🙏

      SEP 21, 2026
      Anonymous user
      Ezra D.🇮🇪
      Verified Buyer
      3 out of 5 stars

      Unusual Order Error

      I placed an order on Aug 28th for a single set of scissors. Over a week later, I had no response to the two emails I had sent requesting a follow up on my order. I then called customer service on Friday 11th (2 weeks after the original order date) and was speaking to a lovely man called Mark who l, after some investigation, explained that the online order had been received, the payment had been processed but the actual order glitched and was never sent to the picking area. Mark apologised profusely and had the order shipped that day. I was quite disappointed to receive zero response to my two emails but Mark on the phone line thankfully saved the day.

      SEP 14, 2026
      Anonymous user
      Wendy G.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Wonderful service

      Wonderful revision, very helpful lady on the phone,, and quick delivery, will definitely be ordering again.

      SEP 10, 2026
      Anonymous user
      1281806-CD D.🇯🇪
      Verified Buyer
      5 out of 5 stars

      Really appreciated the help getting

      Really appreciated the help getting it shipped to me, I’m from Jersey CI and the team was great ordering it for me. Great service. Wouldn’t want to go anywhere else for my grooming needsb

      SEP 2, 2026
      Anonymous user
      Sharon P.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Christie’s team are amazing and

      Christie’s team are amazing and they can’t do enough for you. From good advice to after sales they are there for it all

      AUG 26, 2026
      Anonymous user
      Claire B.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Good speedy service very helpful

      Good speedy service very helpful staff with any problems, quick post.

      AUG 4, 2026
      Anonymous user
      Renata L.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Great customer service

      Great customer service and products, quick delivery

      AUG 3, 2026
      Anonymous user
      Jane K.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Great customer service

      I placed my order over the phone and the lady I spoke to gave amazing service. Knowledgeable, competent, professional and human! Such a lovely lady. Thank you.

      JUL 31, 2026
      Anonymous user
      Jessica-lee B.🇬🇧
      Verified Buyer
      5 out of 5 stars

      10 * all around

      I love to shop at christies direct with the generosity of deals there is weekly/monthly. . Their costumer service team ,online,by phone and in person is 2nd to none. . The HQ Shop is always spotless,well presented and efficient! I repeat buy here and have done for the past 3 years as a professional dog groomer

      JUL 29, 2026
      Anonymous user
      Gwen W.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Friendly, efficient service - I

      Friendly, efficient service - I spoke to a lovely lady and my purchase was delivered quickly.

      JUL 29, 2026
      Anonymous user
      ann r.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Christies Direct are a brilliant

      Christies Direct are a brilliant company always very helpful over the phone and very fast delivery indeed.

      JUL 22, 2026
      Anonymous user
      Anita H.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Always great

      Always great lovely staff and prompt delivery

      JUL 20, 2026
      Anonymous user
      D P.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Wonderful customer service. Quick and

      Wonderful customer service. Quick and responsive. I had my query dealt with rapidly . The lady with whom I spoke with was really friendly and helpful. Delivery was prompt too. No complaints from me.

      JUL 15, 2026
      Anonymous user
      Karina E.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Excellent customer care

      Excellent customer care

      JUL 3, 2026
      Anonymous user
      Carmen S.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Amazing and knowledgeable customer service

      Amazing and knowledgeable customer service care. Possibly the best I've had for a while and I shop 90% on line. Look for help before you buy, well worth it. I tell everyone about them.

      JUN 27, 2026
      Anonymous user
      Derek C.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Quality items on a great website.

      Easy to use website, great service and fast shipping.

      JUN 25, 2026
      Anonymous user
      Deepti S.🇬🇧
      Verified Buyer
      5 out of 5 stars

      Being someone new to the

      Being someone new to the industry, customer service was excellent, Nadia was polite, patient and knew her stuff no matter how many questions I had. Great freebies and quick delivery, would definitely recommend

      JUN 14, 2026
      12345

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      Christies Direct logo

      Christies Direct

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      Visit online store
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      Christies Direct

      animals & pets
      4.7
      |
      18,147
      Visit online store
      4.7
      4.7 out of 5 stars
      Based on 18147 reviews
      5
      15202
      4
      1593
      3
      669
      2
      294
      1
      389
      Ratings distribution data table
      StarsCount
      515202
      41593
      3669
      2294
      1389
      Total18147