Had an initial problem when placing my order which they were most helpful with. Items arrived promptly and were great exactly what I wanted. Good service and great products.

Good speedy service packaged well friendly staff most helpful

Great company to buy from. I had a slight problem with my purchase, Christies Direct response was quick and easily sorted. I’m one happy customer. Definitely purchase from them again.

Shipping came 3 days as paid for

This was great the stuff arrived on time and it's was all in one piece and works amazing.

Easy website and fast shipping

Always good to deal with and super fast delivery. Thank you 😊

Christie’s Direct are an excellent company to buy from very speedy service and everything I have ordered has arrived very well packaged and good value

Never received

Easy to use the website and to place orders. Prompt delivery, as per T&Cs. Thank you.

Love Christie’s direct for all my dog grooming things. Great company to deal with, easy website, great value for money. Prompt delivery & regular updates

Great level of service, nice people to deal with

No issues, but when you select company it changes the delivery address to that place,

Fast and efficient international delivery (to Italy). Product as described, extremely high quality comb. Really pleased with the purchase!

Great prompt service

Poor service. Christie’s has gone downhill. Firstly the website was not working and showed our ordered items as being out of stock once reaching the checkout stage. I emailed and received no response, had to chase and eventually telephone to get any action. The Advisor was helpful and offered some discount and sent a payment link via email but the link expired before we had time to make payment and the prices on the invoice differed to the website prices before discount, causing more confusion (apparently a known problem with the website). I then paid via bank transfer and the Advisor (Amanda) asked that I emailed her to confirm payment had been made and she would then immediately inform Accounts so the order could be processed without further delay. I sent her a confirming email which she acknowledged. More than two weeks later the order still had not arrived and zero correspondence from Christies. Telephoned once again and could barely hear the Advisor I spoke to due to her very loud colleagues in the background. She did what she could to help and said they had staff shortages and it appeared the previous Advisor had failed to notify accounts that the order had been paid for, so the order had not even been processed. Now, more than two weeks later I am still waiting for another update and (hopefully) confirmation of dispatch. Christies have inflated their prices whilst dropping their standards. So disappointing. After nearly ten years with Christies we have now had to change suppliers. Christies, you will not continue to survive in this competitive environment without significant improvement in your service. Advisors do try to be helpful but the standard of customer service has dropped dramatically.

Delivery was quick, thank you

Item arrived well packed and good quality.

My order never arrived

Fine