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Service was great and shipped to door was fantastic x
Very impressed with how easy the ordering process was, how well informed we were before delivery,. and of course the quality of the product! We love it, thank you!
Service, communication and delivery was excellent and so quick. Really happy with my purchase
So easy to deal with, and delivery was great!
Very easy purchase, and quick delivery
Great service quality products thank you
Wonderfully made
What an incredible little sauna! We are so happy with this - everything about the process has been easy and straightforward. The team at Alpine Spas are incredibly helpful, friendly and organised. Thank you!!! The build was FAR easier than I was imagining - actually a heap of fun and really satisfying to do. And sitting in that cosy space, feeling the heat and humidity doing their thing, has been so restful and soothing. We are very grateful for this experience and look forward to enjoying lots of sauna time in the years to come. Many thanks, Karen
Very easy to communicate with. Seamless from speaking to the salesmen to delivery and installation
Can’t fault Apline Spas service, Matt Carter was super informative and pleasant to deal with. The delivery was booked really quickly and the delivery boys did an efficient job on install. Very Happy!
We picked our spa up from the depot within 3 days of making final payment as we live in country. Great service…they helped load trailer and it was easy set up once we got it home.
Great
Jenny was amazing - you are lucky to have her!
Excellent
Great customer service and a really positive shopping experience from start to finish. Communication was clear and consistent—both online and with a follow-up phone call after placing the order, which was a nice touch. The transport company was also excellent, with timely emails and a phone call to coordinate delivery. Even better, the sauna arrived within a week of ordering. Very impressed overall!
Pick up was very easy and the, great after sales support.
Alpine Spas offered great pricing, friendly service, and a smooth overall experience. The team was helpful in store, and their after‑sales support was outstanding. Overall, Alpine Spas delivered strong value, good communication, and great after‑sales support.
Great personalised service
I couldn’t be happier with the Alpine Copenhagen sauna. The build quality is excellent — it feels super durable, looks high-end, and is incredibly comfortable to use. It heats up really well and quickly becomes the perfect place to unwind. A couple of things to note: it comes in one large box, so I’d definitely recommend having two people to unload it. The panels are fairly heavy, and while assembly is very straightforward (everything is clearly labeled and the instructions are easy to follow), it’s definitely a two-person job. The floor heater works amazingly well, though it can get quite warm on your feet. I just put a cotton towel down and it’s perfect — it actually helps keep your whole body nice and warm. One of my favorite features is the WiFi connectivity. Being able to turn it on while I’m on the way home from the gym is a game changer — it’s ready to go as soon as I walk in. The sound quality is great too, and the touchpad controls are simple and responsive. Honestly, I can’t fault it. I’ve been using it every night since I got it and absolutely love it.
The sales and dispatch team were fantastic to deal with—responsive, helpful, and professional throughout the process. We also opted for a third-party assembly via kitset. Installation was completed smoothly and without issue.



| Stars | Count |
|---|---|
| 5 | 150 |
| 4 | 1 |
| 3 | 0 |
| 2 | 0 |
| 1 | 0 |
| Total | 151 |