Didnt even arrive with my order, customer support didnt help either

Delivery was very slow the first time, then sent to the wrong address the second, and trying to exchange was a nightmare after getting told different things each email

Turned my neck green and cut it

Its okay

Awful, completely tarnished already not like stainless steel at all

Outrageously Terrible customer service! Still waiting for my item or refund, carrier delivered to an unsafe space and no accountability from sellers even though the carrier admit fault!

Never received my order, questioned it with the help team at Cernucci and was told it was being investigated with evri and have not heard anything yet. Ordered these on the 4th of December and still do not have them.

I have not yet received my order and have attempted to contact your company multiple times without a response. I have also requested a refund, but have not received any confirmation. The lack of communication from your company is unsatisfactory, and I will be escalating this matter further.

trousers were too long but apart from that good quality

I recently purchased the Multi Gemstone Motif Bracelet, but unfortunately the bracelet has gone missing due to the loose clasp/locker not holding properly. It came undone while I was wearing it, and I wasn’t able to find it afterwards. I wanted to let you know about this issue as it seems to be a fault with the clasp.

very comfy however trousers are unwearable for anyone 5,6 and below

I got my franco chain in size 18 but it fits me like size 16. It way to small to wear it comfortably, i think I need to get a size 20 or you sent a size 16 chain. Franco 3mm #1253361

I have already complain abt that one zircon is missing and you have not response

The bracelet looked beautiful. However, the clasp was very poor and defective, that’s why I lost it the very first time I wore it. Not worth the price.

the tracksuit came and fitted perfectly, extremely happy with the product itself but i bought next day delivery and received the package over a week and a half later

The links got tangled and snapped when I tried to untangle and wasn’t even using that much pressure as I didn’t want to break it

Shirt is faded as it came not satisfied at all

Flips often

I have probably over 10 pieces of jewellery from Cernucci. Mostly chains and pendants. The chains/pearls and pendants are always perfect and still shine the same now as they did when I bought them. I have only taken a star away due to a few rings I bought, one of them started to discolour and gems began falling your it really quickly. The others, same issue, the rings themselves have lost their colour and are now dull and missing stones therefore I cannot wear any of my rings to match my chains and necklaces. Callum W.

The blouse was dirty and i had to return the suit and now I’m waiting for my refund.