Shipping is always fast. The Machine Washing Soak seems to do a good job, but having my CatGenie down for 2 hours while it soaks really sucks. I have to time my cleanings after a full cycle is run so that I can catch my cat sleeping for ~2 hours so she doesn't go to the bathroom on the floor. The maintenance cartridges were WAY more convenient and did an alright job already... Not sure why y'all got rid of them.

Excellent product and service as always

I love the customer service it is the best. Unfortunately I am physically unable to use the "new" cleaning solution since it requires moving a bucket of hot water around. Very sad this was not a consideration when they discontinued their other cleaning product

Incredible customer service!

CatGenie just simply totally rocks!! Why would anyone continue to scoop dirty, smelly, clumped litter when this awesome alternative is available?!! Also, customer service is excellent. Always polite, professional, and know how a CatGenie works. Never in a hurry - love to talk about their own cat, lol!!

Very happy with the service from the CatGenie lady - Bethany. She was super helpful & very nice.

So far so good

Cat Genie is great to deal with. Shipments are always very prompt.

The CatGenie group is wonderful. Answer questions immediately and very helpful.

A great cat litter box alternative!

Great

Always the best shopping experience. Fast shipping.

What an awesome helpful staff!

Flawless purchase experience and shipping was prompt.

Awesome Customer Service

Spectacular like their product

Great product with fast shipping.

Love this company and the products they provide.

Faster shipping then expected

It’s a great idea but doesn’t work for my cats