Customer service reps are top notch!

The item was sent within a good timeframe.

Great service, super fast and customer service was so helpful!

Excellent support for any issues! Ships quickly.

Set up was very simple (not our first cat genie). We love this product and upgrading to the AI was perfect

Look, bottom line: catgenie is life changing. No more scooping smelly boxes, that says it all. I have owned 2 catgenies now - classic and whoosh. Both amazing. Here’s what I’ve learned. Since whoosh is a clumping litter, you do have to replace it more often. It does still track in their toe beans, but cleanup isn’t terrible. For reference, 2 cats means replacing a package of clumping litter about once a month. The trade off? Shorter cycle, less disruption. Cycles are quick and reliable, you will just need to take that with a bit more cost to replace granules. I haven’t run out of sani solution in the whoosh yet but will be doing a yearly cost comparison once time permits. Thank you, catgenie, for making such great products.

I personally love the catgenie. the longer we have it the more the cats entertain the thought of using it for more than play and more than #1.

The support staff were great! Helped me find the problem right away!

I've been a CatGenie customer for years and I recommend it to all cat owners.

I love my unit! I can’t say enough about it, customer service and all the products.

Shipped quick

Rarely a question, but when I’ve called an agent is there ready to walk me through any scenario in detail, plus the online manuals make clear the set up and troubleshooting solutions that work. No BS, but adjust the situation accordingly.

Fantastic service and quick shipping!!

Very happy with our purchase of the bundle!

Love it!

The people were very helpful and I got my Genie back really fast

If you have a cat that digs in the litter box you need this. My cat loves to dig up and splash litter and the cover helps all of the litter stay in the box. It saves me from sweeping every day and cuts down on litter refills.

Shipping was fast, my cat acclimated pretty fast, and now I don't have to scoop a cat box! She does her business and ten minutes later it goes into the toilet!

Wonderful product

Beyond excellent customer service. Get back to you within 30 minutes or less.