They were knowledgeable and patient with me

Great set up, works like it should, no more litter scatter, opportunistic doggy treats, or foul smells. Be patient with your cat getting used to it, we had to leave the cover off for a while to get our younger cat comfortable but now it’s great! Would buy again.

We have 6 cats and 2 Cat Genies , these have been the best so far, we’ve tried everything including that fancy expensive robot which you still have to empty. This flushes it down the drain . We have it in our basement laundry room and it’s going down the floor drain , No smells at all ! And easiest to clean !

Great product! From the OG to the new AI! Highly recommend to Ang household with a cat!

I love these. Only think i wish is that customer service had some more options. I work 3rd shift and to troubleshoot problems with the it's 9-5

Customer service reps are top notch!

The item was sent within a good timeframe.

Great service, super fast and customer service was so helpful!

Excellent support for any issues! Ships quickly.

Set up was very simple (not our first cat genie). We love this product and upgrading to the AI was perfect

Look, bottom line: catgenie is life changing. No more scooping smelly boxes, that says it all. I have owned 2 catgenies now - classic and whoosh. Both amazing. Here’s what I’ve learned. Since whoosh is a clumping litter, you do have to replace it more often. It does still track in their toe beans, but cleanup isn’t terrible. For reference, 2 cats means replacing a package of clumping litter about once a month. The trade off? Shorter cycle, less disruption. Cycles are quick and reliable, you will just need to take that with a bit more cost to replace granules. I haven’t run out of sani solution in the whoosh yet but will be doing a yearly cost comparison once time permits. Thank you, catgenie, for making such great products.

I personally love the catgenie. the longer we have it the more the cats entertain the thought of using it for more than play and more than #1.

The support staff were great! Helped me find the problem right away!

I've been a CatGenie customer for years and I recommend it to all cat owners.

I love my unit! I can’t say enough about it, customer service and all the products.

Shipped quick

Rarely a question, but when I’ve called an agent is there ready to walk me through any scenario in detail, plus the online manuals make clear the set up and troubleshooting solutions that work. No BS, but adjust the situation accordingly.

Fantastic service and quick shipping!!

Very happy with our purchase of the bundle!

Love it!