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Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
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Site reviews

How we present the reviews
Anonymous user
Jacques M.🇺🇸
Verified Buyer
5 out of 5 stars

Greatly appreciated the assistance of

Greatly appreciated the assistance of Isis during this last engagement!

OCT 13, 2025
Anonymous user
Suellen M.🇺🇸
Verified Buyer
5 out of 5 stars

So far great. It's only

So far great. It's only been a little more than a month, but after a few weeks the shedding stopped

OCT 9, 2025
Anonymous user
Christopher J.🇺🇸
Verified Buyer
5 out of 5 stars

The experience of acquiring the

The experience of acquiring the product was great.

OCT 6, 2025
Anonymous user
Richard C.🇺🇸
Verified Buyer
5 out of 5 stars

The help center made it

The help center made it very easy to trade up and return my older Capillus. All my questions and concerns were addressed promptly and clearly.

SEP 15, 2025
Anonymous user
Kelly O.🇺🇸
Verified Buyer
4 out of 5 stars

Great shipping

Great shipping

SEP 7, 2025
Anonymous user
Barry D.🇺🇸
Verified Buyer
4 out of 5 stars

Product works great, very pleased

Product works great, very pleased with it. Been using Capillus for about 4 years, definitely seen results.

SEP 2, 2025
Anonymous user
Dan R.🇺🇸
Verified Buyer
5 out of 5 stars

Cap too small

Not so happy with the fit of the cappullus cap. Does not cover temples nor on forehead. Too small

SEP 1, 2025
Anonymous user
Todd S.🇺🇸
Verified Buyer
5 out of 5 stars

Just purchased the Spectrum model

Top quality construction. Too early to see any changes.

AUG 31, 2025
Anonymous user
Cindi B.🇺🇸
Verified Buyer
5 out of 5 stars

After 3 years of use

After 3 years of use my product died. Capillus stood behind their product and fixed it. I have to be honest, I thought for sure, in a day when people don't care if their product lasts, that they wouldn't honor the warranty. They were SUPER fast and timely with communication and delivery. Their cap helped me when nothing else did. Menopause/hormone replacement caused my hair to fall OUT. I was devastated. If not for my Capillus Rx cap I would've been distraught. I won't be without one. They showed me what their company is made of and I won't go elsewhere.

AUG 26, 2025
Anonymous user
Catalina M.🇺🇸
Verified Buyer
5 out of 5 stars

Great customer service and repair

Great customer service and repair

AUG 3, 2025
Anonymous user
G M.🇺🇸
Verified Buyer
4 out of 5 stars

Easy to order but 4

Easy to order but 4 stars because I never got an answer to my question if the battery would fit my old cap but I bought it anyway and would have returned it if it didn't.

AUG 2, 2025
Anonymous user
Robert S.🇺🇸
Verified Buyer
5 out of 5 stars

Everything went fine, we’ll know

Everything went fine, we’ll know if it was worth it here in a few months I guess 🤷‍:male_sign:

JUL 31, 2025
Anonymous user
Kendra B.🇺🇸
Verified Buyer
3 out of 5 stars

I had to contact the

I had to contact the company 3 times about two additional items they were going to include in my order. They promised to send them and only sent one. I contacted them again to send the second item which they said they would send and did not once again. The third time they finally sent the other item.

JUL 31, 2025
Anonymous user
Deidre F.🇺🇸
Verified Buyer
5 out of 5 stars

I like our conversations in

I like our conversations in texting. Sometimes I get confused about negatives reviews, but i love your products.

JUL 31, 2025
Anonymous user
Pat S.🇺🇸
Verified Buyer
5 out of 5 stars

Great service and quick delivery

Great customer service - Karla was knowledgeable and patiently answered all my questions. ⭐️💫

JUL 25, 2025
Anonymous user
ora s.🇺🇸
Verified Buyer
5 out of 5 stars

It's actually very work, very

It's actually very work, very good. I will recommend it to everybody

JUL 20, 2025
Anonymous user
Liam K.🇨🇦
Verified Buyer
5 out of 5 stars

Capillus honored your warranty and

Capillus honored your warranty and took care of the issue with minimal issue, happy with product and service. Liam

JUL 17, 2025
Anonymous user
David S.🇺🇸
Verified Buyer
1 out of 5 stars

They need to fix the

They need to fix the app. Until that happens all other issues are moot.

JUL 14, 2025
Anonymous user
Jen T.🇺🇸
Verified Buyer
5 out of 5 stars

Fantastic customer service.

Fantastic customer service.

JUL 13, 2025
Anonymous user
brian o.🇺🇸
Verified Buyer
5 out of 5 stars

Product is of high quality

Product is of high quality ,online store and customer service is great

JUL 11, 2025
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Capillus logo

Capillus

health & beauty
4.7
|
655
Visit online store
Capillus logo

Capillus

health & beauty
4.7
|
655
Visit online store
4.7
4.7 out of 5 stars
Based on 655 reviews
5
534
4
69
3
40
Ratings distribution data table
StarsCount
5534
469
340
23
19
Total655
2
3
1
9