I had a fantastic experience purchasing an engagement ring for my girlfriend. The customer service agents were incredibly responsive to my questions, and they offered numerous payment options. Additionally, I received a free item with my purchase, and the shipping was impressively fast.

Easy ordering process shipment was incredibly fast once the ring was available. I am so happy with my purchase. I just stare at it all day long, I have shared your website with so many people already. Can’t wait to see what my friends purchase. Can’t wait to find something else for myself! Packaging was beautiful.

Excellent customer service! Sean goes out of his way to answer any concerns or questions. The ring is beautiful!! The sapphire is the exact color and saturation I was looking for in a blue sapphire. Their warranty is second to none! Thank you for a stunning ring!!

I am absolutely stunned with how simple the process was and how great the customer service is. I feel like a lot of Americans are quite anxious or cautious ordering products from overseas, especially jewelry. However after talking for many days with Sean and seeing other reviews I felt confident putting my trust in brilani. Especially after opening the package and seeing the amazing display inside the box. You are all truly wonderful.

Great communication from point of order to delivery. Quality of jewelry exceeded my expectations. Secure delivery with request for signature was reassuring.

They were able to accept a resize request prior to shipping. I really appreciate the customer service!

My husband wanted to get me a 50th anniversary ring, but wanted it to be affordable since we were also taking a trip. Brilani had just what I was looking for! Sean took extra special care to make sure it arrived before we left on our trip - keeping me informed along the way. The ring truly takes my breath away - the cut, the size and the setting are all gorgeous. Thank you Brilani!

This ring exceeded my expectations! Sean was so helpful and customized to my desire. It’s absolutely beautiful 10/10 recommend!! Will definitely be buying from this company in the future and referring anyone looking for a beautiful ring of exceptional quality ❤️

I received my ring on May 17, 2024 and it is BEAUTIFUL! It looks exactly like the picture! I emailed several times with Sean from Brilani and he was very helpful! I highly recommend this company to all of my friends! Believe me, you will love what you order!

It’s very rare that you find a company that stays true to their word and provides as exceptional service as Sean and Brilani. I was skeptical about ordering my ring online, especially considering that I was on a short timeline. Sean reassured me that the ring would be delivered in time and he was right! The ring is absolutely beautiful and EVERYONE, most importantly my new fiancée, absolutely loves it.

It is an excellent option of quality, price, exceptional customer service, and we are very satisfied with this new experience letting those who are looking for professionalism and value for money. Thank you

Customer service is definitely top notch, I was skeptical about ordering online but was very impressed with the updates and shipping time.

Sorry it took me so long to come back for the review!! My, now fiancé hehe, was absolutely blown away about the ring and everyone that’s she shown fell in love with it just like I did when I first saw it on the site! Fit perfectly too! The customer service was nothing but perfect, Sean would always respond within a day or two at most, very accommodating! 10/10 would recommend for others and I’m not just saying that to make company sound good, I was skeptical at online shopping for one of the biggest days of my life but my god I don’t think I would’ve found a better ring anyone in South Florida for the price I did. #freepalestine

I was skeptical at first and did some research online before placing the order. The many positive reviews also helped! The service is fantastic, every question was answered within a very short time, Sean monitored the delivery and informed me when the delivery would take place. It only took 10 days from ordering and manufacturing to acceptance in Austria. Top team, top service, top product! Thank you very much, anytime again!

The ting I ordered was more beautiful in person with great quality.

He hasn't popped the question yet,will let you know what she thinks Next week I loved it!

Sean is amazing!! He was very helpful throughout every step of the process! The ring is beautiful and we will be purchasing the band to go with soon!

Bague magnifique, de qualité optimum. C’est la 2ème fois que je commande chez Brilani et c’est à chaque fois le même enchantement. Un merci particulier à Sean pour ses bons conseils et sa rapidité à répondre.

I love the ring so much, The quality looks great and came packaged nice and secure. Thank you so much for the ring and thanks to Sean for the help as well :)

Very nice thank you