My experience was excellent in large part to Sean's incredible white glove customer service! Once I reached out to your company for a question, Sean replied to me immediately and kept me informed. I popped the question Christmas Eve and she loved the ring! Thank you again Sean!!!

These guys are professional. The ring is beautiful, my fiancée loves it and Sean who accompanied me through the buying process is a great guy. I highly recommend Brilani!

The ring was perfect! My now finance loved it and I was very happy with the beauty but also the customer service, thanks Sean.

I had an overwhelmingly great experience. I bought the Marlene ring. There are many adjectives that I could use to describe the ring, but I choose to use beautiful and stunning. The sapphire is gorgeous and is the right shade of blue which I find very appealing to the eye as are the brilliant cut trapezoids on the sides, which sparkle and adds to the rings beauty. I have had many compliments since I started wearing the ring. I can’t say enough about Sean, he was very attentive and always prompt and professional when corresponding with me via e-mail, which I appreciated immensely. His attention to detail far surpassed my expectations. I was sceptical at first to purchase a ring from a foreign company that I had never heard of before, but Sean lessened my anxiety by being patient and explaining in detail the process every step of the way. I can honestly say that my experience has been nothing but positive. I will definitely be placing another order.

Wonderful experience all around! The ring turned out great & Sean was very helpful throughout the whole process. He always got back to me right away with any questions or concerns I had. Absolutely would recommend & would order here again.

We loved looking at the sapphire rings because my partner and I wanted something different. We chose the Tyra unique 3 stone sapphire ring - it did not disappoint. I must say that Sean was great and kept us in the loop during the process. His customer service just added to the beauty of the ring.

I was more than happy with the purchase and the client service that Brilani has provided

I recently purchased a ring from Brilani and I couldn’t be happier with the entire experience. The ring itself is absolutely precious, with great attention to detail and quality. What truly made this purchase special, however, was Sean’s exceptional customer service.

I loved it. thanks to Sean I was able to have my perfect size at the last minute Thank you. 🙏❤️

What an absolutely great experience!! I was quite nervous, ordering a ring online and spending that kind of money. Sean was updating me and super professional and set my mind at ease. Then the ring showed up!!! My jaw hit the floor! So much more than I expected. Absolutely stunning ring! My now finacee is in love with it. I have literally got 50 comments from people on how I did such a good job picking it out. I would 100% recommend Brilani to anyone, and will buy from them again!!

Shipped quickly. Held up in customs. Sean worked hard to get it released. Well worth the wait! Beautiful!

Matched description and great service

I absolutely love my ring! Such an amazing experience and they were so helpful and attentive throughout the process. Highly recommend!!!

I can’t give you an honest review because I still haven’t received the ring I ordered

I purchased a beautiful sapphire ring for my fiancé and she absolutely loves it. Sean is a class act and helped me every step of the way. Amazing customer service. HIGHLY RECOMMEND.

Working with the Brilani staff has been great. They are very responsive and helpful. The jewelry is beautiful and high quality. At first I was nervous about working with an international company but I was very impressed with the support and communication offered. I would highly recommend this company!

I spent several thousand dollars to buy my wife the Ring of her dreams for our 30th wedding anniversary as we are going to be going on our very first cruise ever. However your shipping delays despite reassurance through email from your company still did not get my surprise here in time for me to take it on our trip. Which of course ruined another wise perfect vacation as I was once again the one who forgot about our anniversary it was supposed to commemorate the most special date with the most special present instead I now have a present she sees and tells me that all she sees is a ruined anniversary again

the most beautiful ring! the quality is perfect, i would 100% recommend.

Very pretty ring, it was a hit and looks amazing thank you

This review is long overdue! I purchased a ring for my now fiancée back in October 2024, and I couldn't be happier with the experience. Sean was incredibly helpful in guiding me through the process—ensuring I got the right size, selecting the perfect diamonds, and making sure every detail was exactly how I envisioned it. When my fiancée saw the ring, she was absolutely stunned. To this day, she continues to receive endless compliments! While it wasn’t the exact design she originally had in mind, she let me take a chance—and I have to say, I nailed it! Sean and his team truly take care of their customers, and I wouldn’t go anywhere else. I understand that choosing a lesser-known jeweler can feel like a leap of faith, but trust me, it’s well worth it. The craftsmanship and uniqueness of her ring are outstanding, and similar designs elsewhere cost five times as much. The only feedback I have for Sean and his team is to maintain consistent communication with customers. For a purchase of this magnitude, regular updates provide peace of mind. There were times when Sean went MIA for a couple of days after I requested a status update, which caused a bit of concern. However, he always got back to me, and everything worked out perfectly. And to his credit, for being in a timezone 7hrs ahead, he was pretty snappy with his replies I’d also recommend ordering at least two months in advance, as they are based in Israel and may experience occasional delays. That said, once the ring shipped, it arrived at my door in Canada within just four days via DHL. All in all, I highly recommend Sean and his team. They deliver exceptional quality and service, and I’m beyond grateful for the beautiful ring they created for my wife to be!